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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pinaki Ghosh
Student, NITIE Mumbai
Best Part: Delivery and Case Approach
“The best part of the training is the delivery of the course, Scope of the course and case-driven approach.”
Lean Six Sigma Green Belt
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Rajan Madaan
Asst. Manager, Avery Dennison
Practical examples simplified concept application.
“The explanation with practical examples made the concepts easy to understand. It was very helpful in applying the theory to real-world situations.”
Lean Six Sigma Black Belt
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Anchal Gautam
Student, NMIMS Mumbai
Six Sigma Green Belt Training Was Insightful
“The six sigma green belt training by Benchmark proved to be really insightful…”
Lean Six Sigma Green Belt
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DHARMENDRA BHARANGAR
MANAGER, Axis Bank
High-Quality Content Enhances Learning Experience.
“The content and solutions provided were comprehensive and of high quality, which made the learning experience very beneficial. The trainer’s expertise was quite impressive.”
Lean Six Sigma Green Belt
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Sudipto Sur
Student, NMIMS Mumbai
Liked Blend of Theoretical and Practical Concepts
“What I liked most was the amalgamation of theoretical and practical concepts.”
Lean Six Sigma Green Belt
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Siva Krishna Vangala
Supplier Analyst, North Carolina State University
Best Training; Honed Skills in Statistics
“The Best training I have gone through in my life. I got the chance to hone my skills in statistics and Problem Solving.”
Lean Six Sigma Green Belt
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Amarnath Alagiriswamy
Manager – Operational Excellence, Bank of America
Effective Data Interpretation and Structured Approach
“The ease of understanding data interpretation and deriving solutions thereafter was very helpful. The structured approach and examples provided were excellent.”
Lean Six Sigma Black Belt
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Manisha Sharma
Manager, Bank of America
Helpful Examples with Practical Applications
“The examples related to all the topics were very helpful. They provided practical applications of the concepts we were learning.”
Lean Six Sigma Black Belt