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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Farha Ahmad
Senior Manager, Nagarro Software
Course Enhanced Understanding; Prepared for Implementation
“The course has thoroughly enhanced my understanding of Six Sigma for project work, with a rich curriculum that paired concepts with multiple examples and practical exercises. I feel well-prepared to implement these methodologies in my ongoing and future projects.”
Lean Six Sigma Green Belt
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VELIVALA KIRAN
Student, Amrita School of Business
Valued Practical Experience for Problem Solving.
“I valued the immense practical experience and ongoing learning opportunities after the course completion, which really helped develop a systematic approach to problem solving.”
Lean Six Sigma Green Belt
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Hari Shyam Gupta
Senior Officer, Asian Paints Limited
Insightful Experiments Phase with Practical Examples
“The chapter on the Improve phase/Design Phase (Design of Experiments) was very insightful. The practical and real-life examples given for explaining the concepts were very good and developed an in-depth understanding of the topic.”
Lean Six Sigma Black Belt
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Rahul Sharad Desai
Solution Architect, NCR Corporation
Instructor’s Knowledge Ensured Thorough Understanding
“The instructor’s depth of knowledge was evident, and his comprehensive coverage of the topics ensured a thorough understanding.”
Lean Six Sigma Green Belt
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Anup R Warrier
Consultant, Aster Medcity
Management Course Improved Decision-Making and Analysis.
“My curiosity about management tools was satisfied by the course’s comprehensive presentation and preparatory materials. They offered a solid foundation for understanding basic concepts, which has been instrumental in improving my decision-making and analytical skills.”
Lean Six Sigma Green Belt
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Lisha Sherly Babu
Asst Manager, Aster Medcity
Course Enhances Business Process Improvement Skills
“I expected that by the end of the course, I would be able to contribute significantly to business process improvement. The course was enlightening and provided me with the tools to enhance my business acumen. I’m hopeful that this program continues to produce proficient Green and Black Belt practitioners.”
Lean Six Sigma Green Belt
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Umang Sharma
Client Relationship, Nethues Technologies Private Limited
Relatable Examples Connected Theory to Practice
“The use of relatable examples during the interactive sessions helped connect theoretical concepts with real-world applications.”
Lean Six Sigma Green Belt
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SAMEER KUMAR
Project Manager, NIIT
Comprehensive Course Made Complex Concepts Understandable
“The course was comprehensive and taught in a manner that made it easy to understand and apply complex concepts.”
Lean Six Sigma Green Belt