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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sanjeev Kumar Ozha
Quality Manager, HGS
Fantastic BB Session Combining Learning and Fun
“It was a fantastic session covering all the topic of BB. Loved to be a part of the session which was a combination of learning and fun. Thank you BSS trainers for the wonderful session.”
Lean Six Sigma Green Belt
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S Rajamarisamy
Quality Manager, Hindujatech Limited
Examples Correlated with Topics Effectively
“The correlation of examples with the topics covered made the learning experience very effective and relevant.”
Lean Six Sigma Green Belt
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Shashi Sharma
Deputy Manager, Quality, WNS Global Services
Trainer used examples to enhance learning
“Trainer explained all the topics with appropriate examples which makes the training more interesting”
Lean Six Sigma Green Belt
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Viral Patre
Business Support Team Supervisor, WTW Global Delivery and Solutions India Private Limited
High-quality materials boosted professional development
“The training materials and examples provided were of high quality and very useful for my professional development.”
Lean Six Sigma Green Belt
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SUMAN MUKHERJEE
TECHNICAL MARKETING LEAD, IBM
GB Training Cultivated Appreciation for Six Sigma
“This Green Belt training cultivated a deep appreciation for Six Sigma methodology and its tools, structured effectively to ensure an engaging and doubt-clearing interactive environment.”
Lean Six Sigma Green Belt
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Sakshi Taturari
Asst Manager-Supply Chain, Idemitsu Lube India Private Limited
Great Session; Exposure to New Ideas
“Great training session,got exposure to new ideas . Will help apply to my work techniques.”
Lean Six Sigma Green Belt
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C.Pratik Tatikola
STUDENT, IIFT
Impressive Analysis Using Six Sigma Principles
“Benchmark’s six sigma is incredibly useful for those looking to climb the corporate ladder. It helps broaden the worldview and sharpen key concepts of budding professionals.”
Lean Six Sigma Green Belt
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Shivani Khandelwal
Student
Very Good Structure; Superb Instructor
“The Training structure is very good.The instructor is just superb in every aspect.”
Lean Six Sigma Green Belt