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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Santhosh Kumar Katkam
Customer Quality, Siemens Limited
Interesting Explanations with Well-Versed Subject Knowledge
“Interesting way of explanation, well versed knowledge about the subject!!”
Lean Six Sigma Green Belt
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Praful Gudwar
GM, Sigma Electric Manufacturing Corporation
Really Good Course with Strong Faculty; Useful Training
“The course is really good with all relevant content and faculty with strong domain knowledge. The training was useful and relevant. Learnt many new things. Will be useful in solving the problems in better way. Overall coordination by trainer was excellent.”
Lean Six Sigma Green Belt
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Gaurav Varshney
Student, SIIB
Engaging Course Provided Much Learning
“The course was quite engaging, and I learned a lot.”
Lean Six Sigma Green Belt
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Rajeev kumar Gusaiwal
Assistant Construction Manager, Dilip Buildcon Limited
Excellent Training with Clear and Efficient Information Delivery
“The delivery of the training was excellent, with information presented clearly and efficiently.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Rucha Raste
student, SIIB
Regular Quizzes Reinforced Learning Effectively
“The quizzes at regular intervals helped reinforce the learning. na”
Lean Six Sigma Green Belt
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Prakhar khandelwal
Student, SIIB
Insightful Statistical Analysis with Real-Time Examples
“The use of statistics and the analysis of various approaches were insightful. Real-time examples to deliver the concept.”
Lean Six Sigma Green Belt
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Sudha Gandhi
Asst. Manager, Dorf Ketal
Interactive Course Simplified Complex Concepts
“The interactive course with examples made it much easier for me to grasp complex concepts.”
Lean Six Sigma Green Belt
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G PRASHANTH REDDY
Associate Director, Dr Reddys Labs
Trainer Simplified Statistics for Daily Application
“After completing the course, I am now adept at using statistical analysis in my day-to-day work. The trainer’s ability to simplify statistical terminology and provide memorable, common examples has made it easy to integrate these new skills into my daily routine.”
Lean Six Sigma Green Belt