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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mahima chadha
Student, IMS
Excellently Prepared Materials Beneficial
“The study materials were excellently prepared, making the concepts clear and easy to apply, which I found very beneficial for my professional development.”
Lean Six Sigma Green Belt
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Rohit Singh Rawat
Student, IMS
Exceptional Methodology Enhanced Tool Usage
“The Improvement Methodology introduced was exceptional. Learning about the Supply Chain Process in such a practical manner has significantly enhanced my ability to use these tools effectively in process improvement and automation projects.”
Lean Six Sigma Green Belt
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Shubham Parmar
Student, IMS
Techniques for Quick Error Identification
“The training provided an array of techniques that quickly identify errors in processes, contributing significantly to my career development.”
Lean Six Sigma Green Belt
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Arpit Sharma
Student, IMT Ghaziabad
Engaging Environment for Basic Knowledge
“My goal was to acquire basic knowledge of Six Sigma and its related processes. The free flow of knowledge and the open interaction during the course created a dynamic and engaging learning environment. It was a truly holistic learning experience.”
Lean Six Sigma Green Belt
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Palka Kejriwal
Student, IMT Ghaziabad
Phenomenal Teaching Opened Eyes to Versatility
“The teaching method of the instructor was phenomenal. The overall presentation was stupendous, and the course material was self-explanatory. I initially had misconceptions about Six Sigma, thinking it was only applicable to certain fields. However, this course opened my eyes to its versatility and potential benefits in various industries. I highly recommend this course to anyone looking to enhance their problem-solving skills and advance their career.”
Lean Six Sigma Green Belt
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Mudassir Alam
Sr.Engineer, ABB India Limited
Positive Learning Experience Under the trainer’s Guidance
“I had a good learning experience under the trainer’s guidance. The course material was clear and very helpful.”
Lean Six Sigma Green Belt
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Shubhra Sasmit
Student, IMT Ghaziabad
Instructor’s Explanation and Curriculum Fantastic
“The way the instructor explained the concepts, along with the curriculum and unplanned detailing to understand, was fantastic. It was a nice course, every professional must take training in lifetime so that improvement can become a continuous process.”
Lean Six Sigma Green Belt
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Amit Kumar
Principal Analyst, AB InBev India
Green and Black Belt Refresher Session Success
“It was a great session, was able to refresh my green belt knowledge and learned black belt with good examples”
Lean Six Sigma Black Belt