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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Prashant Thakur
Mahindra Susten
Wonderful Training Helpful for Future Growth
“Wonderful training, which will be very helpful for future growth.”
Lean Six Sigma Green Belt
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Gopal Khandelwal
MakeMyTrip
Analyzing Data with Various Tools Beneficial
“Analyzing data by various tools was particularly beneficial. It provided a hands-on approach to understanding complex data sets.”
Lean Six Sigma Black Belt
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Saravana Kumar M
Operations Manager, Amazon
Well-structured course with real-world application.
“The course content was well-structured, with classroom sessions that had a strong correlation to real-world application, offering a wonderful experience alongside a pleasant ambience.”
Lean Six Sigma Green Belt
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Soma Chatterjee
Catalog Lead, Amazon
Training for Solutions with Simple Tools.
“The training adeptly guided us to solutions for complex problems using simple steps and effective software tools.”
Lean Six Sigma Green Belt
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BISSOONDYAL NANDINEE DEVI
ASSOCIATE, MauBank
Detailed Explanation of Analysis Part Helpful
“The detailed explanation of the analysis part helped me understand complex concepts more clearly.”
Lean Six Sigma Green Belt
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Vyshnavi Palagummi
Intermediate Associate, Amazon
Valuable Experience, Practical and Informative Training.
“This was a great opportunity and experience. The training material was both practical and very informative…”
Lean Six Sigma Green Belt
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Prabhu Mariappan
Analyst, Mckinsey & Company
Topics Discussed Clearly with Rigorous Interaction
“All topics were discussed very clearly, allowing for maximum learning due to ample interaction and a rigorous course structure.”
Lean Six Sigma Green Belt
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Anjali Jain
Amdocs
Six Sigma Course: Holistic, Practical, Well-Paced Program.
“The well-paced Six Sigma course, led by a highly knowledgeable instructor, provided a holistic approach to business improvement with practical, hands-on exercises, making it a truly nice program.”
Lean Six Sigma Green Belt