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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Abhirup Bhattacharya
Product Manager, ICICI
Extremely Well-Conducted; Outstanding Use of Data
“The course was extremely well conducted, and the praise was ‘Great! Outstanding!’, especially noting how data was utilized effectively.”
Lean Six Sigma Green Belt
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AMIT PATIL
ASSISTANT MANAGER – SCM, Idemitsu Lube India Private Limited
Deep and Informative Content Consistently Provided
“I valued the deep and informative content that was consistently provided throughout the course.”
Lean Six Sigma Green Belt
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Avinash Kumar
STUDENT, IIFT
Six Sigma Broadens Professionals’ Worldview
“Every MBA students should do Six Sigma course-specially from Benchmark six sigma”
Lean Six Sigma Green Belt
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Satinath Ghosh
Student, IIFT
Learned Six Sigma Application in Functions
“My goal was to learn the basics of Lean Six Sigma and gain knowledge in this area. The course was very interactive and engaging, making the learning experience enjoyable and effective.”
Lean Six Sigma Green Belt
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Sarada Prasanna Dalai
Student, IIM Kozhikode
Course Conducted Properly with Ample Examples
“The course was conducted propoerly and ample examples were given to learn the basics and to be strong in this ground…”
Lean Six Sigma Green Belt
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Alok Shankar
Student, IIM Rohtak
Insightful and Practical Process Improvement Concepts
“The process improvement concepts covered in the course were insightful and practical. Great learning experience”
Lean Six Sigma Green Belt
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Kaushlendra Singh
Student, IIM Rohtak
Enjoyable Learning with Quizzes and Competitions
“My objective was to gain knowledge and certification in Six Sigma. The teaching methods and informative quizzes and competitions made the learning process enjoyable and effective. The course was both interesting and informative, providing me with valuable knowledge and skills.”
Lean Six Sigma Green Belt
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Ritesh Kumar Pathak
Student, IIM Rohtak
Simple Explanations Made Concepts Understandable
“The simple way of explanation of the various concepts related to Six Sigma course made it easy to understand and remember. Yes”
Lean Six Sigma Green Belt