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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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R. Radhika
Operations Manager, Advanced Clothing Concepts
Learning Techniques to Improve Work Processes
“I learned many quality techniques that were both practical and applicable, enhancing my ability to improve processes at work.”
Lean Six Sigma Green Belt
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Pankaj Kapur
Senior Manager, Aegis
Pre-course material linked well, simplified understanding.
“I liked the ease of reading material, especially how the pre-course material correlated with the other two books. This helped me understand topics in a simpler language.”
Lean Six Sigma Black Belt
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DEEPA CHOUBEY
MIS, JLL (Jones Lang LaSalle)
Outstanding Faculty and Professional Course Design
“The faculty and course design were both outstanding and very professional.”
Lean Six Sigma Green Belt
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Pushkar Jogal
Team Lead- Portfolio Analyst, JP Morgan Chase
Well-Designed Curriculum Delivered Effectively
“The course curriculum is well designed and apt, it was well delivered by the instructor, he ensured that all sessions were interactive and participants could understand the topic well. Well done benchmark team.”
Lean Six Sigma Green Belt
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HABID BASHA J
Team Leader, AGS Health
Course Material: Well-structured, Easy to Understand.
“The extensive course material was well-structured and explained in an easy to understand manner.”
Lean Six Sigma Green Belt
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Shilpi Gupta
Student, AIHA
Instructor excels in teaching methods greatly.
“Instructor-His way of teaching is great.”
Lean Six Sigma Green Belt
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Partho Mukherjee
Executive Trainee, Karvy Stock Broking Limited
Workshop Exceeded Expectations; Enriching Experience
“The overall experience of the workshop was enriching and exceeded my expectations, thanks to the exceptional organization and content.”
Lean Six Sigma Green Belt
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Chandrashekhar N Naik
Engineer, Kirloskar Electric company
Live Examples Impactful
Learning with live examples was impactful.
Lean Six Sigma Green Belt