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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Selvakumar K
Engineer, Flex
Detailed Preparation and Analysis with Well-Supported Examples
“The detailed preparation and analysis were key highlights of the training. The examples and topics were well-supported with good explanations.”
Lean Six Sigma Black Belt
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ANANDA LAKSHMANAN R
ASSISTANT MANAGER, Tata Consultancy Services
Advanced Scientific Thinking Broadened Problem-Solving Approach
“The advanced level of scientific thinking introduced in the training was excellent. It broadened my understanding and approach towards problem-solving.”
Lean Six Sigma Black Belt
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BINITA M. SUVARNA
Delivery Manager, Tata Consultancy Services
Engaging Instructor Connected Material to Daily Lives; Passionate Training
“The instructor was very engaging, connecting the material to our daily lives so effectively that we didn’t need to refer to books or materials outside of the provided sessions. The training was conducted with passion, which made it more than just a theoretical session.”
Lean Six Sigma Green Belt
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Namrata
Manager Operations, Foodpanda
Relatable Learning Through Day-to-Day Examples and Effective Teaching
“The training material, teaching methodology, and the extensive use of examples related to our day-to-day life were what I liked best. These elements made the learning experience very relatable and practical.”
Lean Six Sigma Black Belt
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Karthik Hariharan
Executive, Franklin Templeton
Comprehensive Coverage of Necessary Topics Within Timeframe
“The coverage of all necessary topics within the specified timeframe was comprehensive and well-executed.”
Lean Six Sigma Green Belt
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Suraj Naikare
Senior Process Associate, Tata Consultancy Services
Trainer’s guidance was helpful
“The trainer’s guidance was particularly helpful, and I’ve already shared my thoughts on this.”
Lean Six Sigma Green Belt
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Akila Prabhu
Analyst, GASCO
Extremely Interesting and Relevant Training
“The training was extremely interesting and very relevant.”
Lean Six Sigma Green Belt
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Jyoti Halder
Project Manager – Operations, TBSI
Real-life examples highlighted concepts
“Knowledge and certification were highlighted aspects of this course, with all examples presented being closely related to real-life scenarios, making it easy for participants to connect and engage.”
Lean Six Sigma Green Belt