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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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G Venkatesham
Sr Officer, Asian Paints Limited
Course’s Comprehensive and Example-Driven Utility
“The coverage of maximum topics and discussion of many examples made the course very useful.”
Lean Six Sigma Green Belt
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Abel George
Assistant Manager, Aster Medcity
Course Exceeded Expectations, Simplified Complex Concepts
“Entering with a basic knowledge of Six Sigma, the course exceeded my expectations. The use of real-world examples and hands-on exercises with MiniTab made complex concepts accessible. The trainer’s ability to simplify and clearly explain was particularly helpful.”
Lean Six Sigma Green Belt
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Jaishanker Ramesh
Manager, Aster Medcity
Introducing Six Sigma in Purchasing Department.
“My goal was to introduce Six Sigma in the purchasing department to achieve cost savings. The course covered everything I needed, making the daunting idea of Green Belt certification seem manageable, thanks to the instructor, Mr. Parag, who guided us expertly through the process.”
Lean Six Sigma Green Belt
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Balachandar Ramalingam
Manager-Design Services, Atlas Copco India Limited
Efficiently focused course without diversions.
“The course was compact and focused, efficiently covering the necessary topics without any unnecessary diversions.”
Lean Six Sigma Green Belt
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SANJEEV KUMAR KULAKARNI
SHIFT MANAGER, Atos India
Effective Six Sigma Training by Bench
“The sessions were well organized, and the trainer was very knowledgeable, explaining everything very well. Bench is indeed the best in Six Sigma training.”
Lean Six Sigma Green Belt
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Mridul Rana
Senior Management Associate, NIIT
Training Examples and Minitab Enriched Learning
“The training examples provided and the use of Minitab exercises enriched my learning experience significantly.”
Lean Six Sigma Green Belt
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Amandeep Singh Gujral
Student, NITIE Mumbai
Appreciate Structured Teaching and Time Management
“I appreciate the structured way of teaching and the time management. Very good sessions cleared many doubts which I had earlier.”
Lean Six Sigma Green Belt
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Wasim Nasir
Student-PGDIM, NITIE Mumbai
Six Sigma Improved My Problem-Solving Approach
“Six Sigma has improved my approach towards problem-solving. Now I am structured and focused while solving problems.”
Lean Six Sigma Green Belt




