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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ramdas Jadhav
Head- Operations, Nobel Biocare
Parag’s Style Made Training Continuously Improving
“Parag’s communication and teaching style resonated with me, making the training experience one of continuous improvement through Lean Six Sigma.”
Lean Six Sigma Green Belt
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Pushkar Godbole
Student, Northeastern University, Boston
Excellent Course with the Best Faculty
“It is an excellent course and the best faculty.”
Lean Six Sigma Green Belt
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Anusha Vemuri
Specialist – Quality operations, Novartis
Practical Examples Related to Real Scenarios
“The practical examples discussed in the classroom were very relevant. They helped in relating the concepts to real-world scenarios.”
Lean Six Sigma Black Belt
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Neha Sharma
Manager – Process Excellence, Bank of America
Positive Feedback on Interactive Learning Session
“Very interactive session. Had good learning time. Examples used were really cool and made learning a little easier. Looking forward to Black belt!”
Lean Six Sigma Green Belt
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J. Senthil Kumar
Quality Solutions Expert, Nuance Communications
Effective Training Method with Helpful Examples
“The training method and the various examples provided made it easier to understand the concepts being taught.”
Lean Six Sigma Green Belt
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Smriti Goenka
Manager, Berkadia Services India Private Limited
Structured Approach with Numerous Examples
“The structured approach of the training made it easy to understand and follow. The numerous examples provided helped in better grasping the concepts.”
Lean Six Sigma Black Belt
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Jayalakshmi Venkatrathinam
Process Coach, Omega Healthcare
Interactive Quizzes Enhanced Learning Experience
“The interactive quizzes and hands-on training approach of the Six Sigma course were instrumental in my knowledge gain, making the learning process engaging and comprehensive.”
Lean Six Sigma Green Belt