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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SYED YASEEN.S
Six sigma Coordinator, DUFIL
Instructor’s Expertise and Quality Materials Made Learning Effective
“The instructor’s expertise and the quality of the course materials provided were excellent, making the learning process very effective.”
Lean Six Sigma Green Belt
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BHASKAR K
PRODUCTION ENGINEER, Sri Balaji Saraswathi Enterprises
Realistic Examples Made Concepts Relatable
“Realistic examples used throughout the training made the theoretical aspects much more relatable and understandable.”
Lean Six Sigma Green Belt
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Harish.S.S
Student, St. Joseph College
Supportive Trainer Cleared Doubts at Every Step
“A well-supported trainer who cleared our doubts at every step.”
Lean Six Sigma Green Belt
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Ramesh Babu Perumal
Team Leader, Standard Chartered GBS
Comprehensive and Informative Content Enhanced Understanding
“The content was comprehensive and very informative, enhancing my understanding significantly.”
Lean Six Sigma Green Belt
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BODDU MANOHAR
Assistant Manager, State Bank of India
Best Lectures by Mr. Srinivasan in Any Six Sigma Class
“Offers the best lectures by Mr. Srinivasan, the finest I’ve encountered in any Six Sigma class.”
Lean Six Sigma Green Belt
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SOMA DAS
ENGINEER, Sterlite Power Transmission Limited
Ideal Venue and Experienced Instructor Enhanced Experience
“The venue was ideal for learning, complemented by the expertise of an experienced instructor, enhancing the overall training experience.”
Lean Six Sigma Green Belt
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Mohan Sukumaran
Manager, eClinical Works
Trainer’s Clear Approach and Practical Examples Facilitated Learning
“I found the trainer’s approach to be refreshingly clear and well-paced, which facilitated my learning process. The practical examples were particularly relevant and helpful, allowing me to grasp the concepts with ease.”
Lean Six Sigma Green Belt
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Deepak Jain
Project Manager, Sun Pharma
Well-Organized Interactive Module with Knowledgeable Trainer
“It is an interactive module well organized and managed by our trainer. Very good subject command and connecting capabilities. Thanks :)”
Lean Six Sigma Green Belt




