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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Neha Gupta
Senior Executive, Vodafone
Up-to-mark material; trainer explained topics excellently
“All the topics were explained, and the course material provided is also up to the mark. The trainer gave in more then 100% in explaining every topic, a big thumbs up.”
Lean Six Sigma Green Belt
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Sharmistha Chowdhury
Manager, Vodafone
Great program; well-organized content and examples
“The overall program was great, with excellent materials provided. I appreciated the well-organized content and practical examples.”
Lean Six Sigma Black Belt
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Lakshmikanth D P
Technical Lead, Hewlett Packard
Organized Teaching Methods Refreshing and Effective
“Seeking knowledge in project identification and Greenbelt certification, I found the organized teaching methods both refreshing and effective. The structured approach and excellent delivery have equipped me with valuable skills, setting a strong foundation for my Greenbelt journey.”
Lean Six Sigma Green Belt
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Jenifer.k
Executive Quality Control, Hexagon Nutrition
Course Addressed Real Situations Practically
“The course addressed almost all situations, making it easy to understand and very practical, providing solutions to real situations.”
Lean Six Sigma Green Belt
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Himangshu Deka
Quality Lead, Hinduja Global
Systematic GB Coverage; Interactive Sessions
“Highly satisfied, the way the trainer covered all the GB content in a very systematic manner. Sessions were very interactive and definitely helped all the participants in terms of gaining knowledge and up scaling their analytical skills.”
Lean Six Sigma Green Belt
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JOSHUA SAMSON E
SERVICE DELIVERY EXECUTIVE, Williams Lea India Private Limited
Simple daily examples made concepts accessible
“The use of simple day-to-day examples to explain concepts made the material accessible and understandable.”
Lean Six Sigma Green Belt
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William Dias
Operations Manager, Willis Towers Watson
Highly informative and well-presented content
“The content provided during the sessions was highly informative and well-presented.”
Lean Six Sigma Green Belt
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Vardaan Sharma
Executive, Honda Logistics India Private Limited
Excellent Study Materials Supported Teaching
“The quality of the study materials provided was excellent, supporting the high-level teaching and making the course thoroughly enjoyable.”
Lean Six Sigma Green Belt




