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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Imon Ghosh
Manager, Tata Consultancy Services
Engaging and Interactive 6-Day Black Belt Training in Kolkata
“Finally the wait is over – 6 day long training on six sigma black belt here in Kolkata. It was very engaging, interactive and definitely useful.”
Lean Six Sigma Green Belt
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Laxmi Narayana Gaddamidi
Project Manager, Franklin Templeton
Best Practical Experience with Real Problems and Hypothesis Testing
“I aimed to learn the tools and techniques of Six Sigma to align my business processes with our strategy, and the focus on hypothesis testing provided the practical exposure I needed. This course gave me the best practical experience with real problems, making it highly interactive and interesting.”
Lean Six Sigma Green Belt
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Divya Yenugudhati
Sr Medical Coder, GeBBS Health Care Solutions
Meticulously Planned Course with Supportive Faculty
“The planning of the course was meticulous and well-executed, reflecting the high quality of faculty and coordinators who were very supportive throughout.”
Lean Six Sigma Green Belt
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Sajesh Kutty
Team Leader, Tech Guard
Very informative; excellent mentor provided
“Very informative, excellent mentor. Great value.”
Lean Six Sigma Green Belt
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Swati Madiye
Senior Analyst, General Mills
Excellent Sessions Made Statistical Concepts Easy to Understand
“Excellent training sessions !! Trainer made statistical concepts easy to understand. Nicely explained each topic of course. Great job done!”
Lean Six Sigma Green Belt
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Rajat Pathak
Senior Manager, Genpact
Exceptional Teaching Methods with Interactive Learning Enhanced Understanding
“The teaching methods were exceptional, combining information delivery with interactive learning to enhance understanding.”
Lean Six Sigma Green Belt
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Praveen Kumar Pandey
Senior Manager, Glenmark Pharmaceutical Limited.
Good Flow of Sessions Made Complex Concepts Easy
“The sessions had a good flow, making complex concepts easy to grasp.”
Lean Six Sigma Green Belt
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Vijay Shyam Ponnada
Senior Lead, GlobalLogic
Structured Methodology with Practical Examples Made Learning Enjoyable
“I wanted to learn the basic techniques of process improvement, and the structured methodology of this course, with practical examples and projects, allowed for an in-depth understanding. The sessions were enjoyable and educational, proving that learning can indeed be fun while being highly informative.”
Lean Six Sigma Green Belt




