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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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MARE AMOL RAMESH
Sr. Executive, Centaur pharmaceuticals
Well-Structured and Innovative Training Method
“The method of training was well-structured and innovative, ensuring all participants could follow along and engage with the material.”
Lean Six Sigma Green Belt
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Kamal Parmar
Associate Vice President, Quattro Global Services
Excellent Instruction and Presentation of Concepts
“The method of instruction and presentation of the concepts were excellent. The trainer’s ability to convey complex ideas in an understandable way was great.”
Lean Six Sigma Black Belt
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Chinar Shah
Assistant Manager – Operations, QX Global Group
Detailed DMAIC Training Enhanced My Career
“A detailed understanding of DMAIC was part of the training, delivered by a clear and concise instructor, ensuring enhancement in my logistics and supply chain management career.”
Lean Six Sigma Green Belt
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Bharat Chandan Phulsunge
Consultant, Change Et Al Private Limited
Top-Notch Material Provided Solid Foundation
“The training material and content were top-notch. They provided a solid foundation for learning Six Sigma principles.”
Lean Six Sigma Black Belt
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Ashish Nigam
AVP, Relaxo Footwear
Appreciated Diverse Perspectives on Six Sigma
“I appreciated learning about the different perspectives and approaches to Six Sigma from people of diverse backgrounds.”
Lean Six Sigma Green Belt
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Phani kumar Nalla
Service Delivery Manager, Cognizant
In-Depth Explanations Helped Grasp Six Sigma Intricacies
“The in-depth explanation of concepts was very beneficial. It helped me grasp the intricacies of Six Sigma methodologies effectively.”
Lean Six Sigma Black Belt
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Suraj Rawat
Team lead, Reventics
Supportive Interaction Sessions Were Beneficial
“The interaction sessions were very supportive and beneficial.”
Lean Six Sigma Green Belt
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SANTHOSHKUMAR
Qualiy Analyst, RNTBCI
Impactful Live Examples Enhanced Learning Process
“The live examples used throughout the course were particularly impactful, enhancing the learning process and making it memorable.”
Lean Six Sigma Green Belt