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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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NARENDRA KUMAR .C
Production Engineer, Fiem Industries Limited
Best Way to Understand Core Concepts of Six Sigma Offered by Course
“This course offers the best way to understand the core concepts of Six Sigma.”
Lean Six Sigma Green Belt
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Gopu Nair
Asst. Manager, Tata AIA Life Insurance Co. Limited.
Noteworthy Instructional Style Demystified Six Sigma Tools
“The instructional style was particularly noteworthy, effectively demystifying Six Sigma tools and fostering an environment of clarity and comprehension.”
Lean Six Sigma Green Belt
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Vibhu Bali
Assistant Manager – Systems, FIS Global
Training Simplifies Complex Problems and Builds Quick Problem-Solving Skills
“I am loving the way the training simplifies complex problems and builds quick problem-solving skills. The practical exercises were very helpful.”
Lean Six Sigma Green Belt
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Bhavin Sudhir Sheth
Sr. Manager, Tata Communications
Comprehensive and Useful Material Boosted Confidence in Skills
“The provided material was comprehensive and very useful. I feel more confident in my knowledge and skills after going through the training materials.”
Lean Six Sigma Black Belt
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Ankit
Executive-Program management, Flex
Fast-Paced Yet Thorough Learning Enriched Skills Efficiently
“The learning experience was fast-paced yet thorough, enriching my skills efficiently.”
Lean Six Sigma Green Belt
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Selvakumar K
Engineer, Flex
Detailed Preparation and Analysis with Well-Supported Examples
“The detailed preparation and analysis were key highlights of the training. The examples and topics were well-supported with good explanations.”
Lean Six Sigma Black Belt
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ANANDA LAKSHMANAN R
ASSISTANT MANAGER, Tata Consultancy Services
Advanced Scientific Thinking Broadened Problem-Solving Approach
“The advanced level of scientific thinking introduced in the training was excellent. It broadened my understanding and approach towards problem-solving.”
Lean Six Sigma Black Belt
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BINITA M. SUVARNA
Delivery Manager, Tata Consultancy Services
Engaging Instructor Connected Material to Daily Lives; Passionate Training
“The instructor was very engaging, connecting the material to our daily lives so effectively that we didn’t need to refer to books or materials outside of the provided sessions. The training was conducted with passion, which made it more than just a theoretical session.”
Lean Six Sigma Green Belt




