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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mohammed Ahmed Ansari
Senior Executive, Capita India Private Limited
Well-Constructed Presentations Enhanced Learning
“The presentations were well-constructed and informative, contributing significantly to my learning.”
Lean Six Sigma Green Belt
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SANDIPAN TRIVEDI
Senior Manager, Pumpsense Fluid Engineering Private Limited.
Knowledgeable Instructor Managed Environment Exceptionally
“The instructor was not only knowledgeable but also managed the learning environment exceptionally, making complex concepts easier to grasp.”
Lean Six Sigma Green Belt
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Indhumathi Sivakumar
Revenue Cycle Audit Specialist, Cerner Corporation
Instructor’s Clear Delivery Made Learning Straightforward
“The instructor’s delivery was clear and made learning Six Sigma concepts straightforward.”
Lean Six Sigma Green Belt
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Dhanusu V
Business Analyst, Quintessence Busniess Solutions and Services (QBSS)
Course Covered Tools with Proficient Instructors
“The course adeptly covered Six Sigma tools, with proficient instructors and well-structured syllabus coverage, facilitating learning in the simplest of ways.”
Lean Six Sigma Green Belt
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Vinayak Shankar Ingle
Operations, QX Global Group
Great Training in Theory and Practical
“Training was great in term of theory as well as practical.”
Lean Six Sigma Green Belt
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PREMA SUBRAMANIAN
MEDICAL EQUIPMENT OFFICER, Chinmaya Mission Hospital
Impressed with Clear and Practical Training
“I was absolutely impressed with the excellence of the training; it was clearly explained using simple terms and live examples that I use in my daily life, aligning perfectly with the Six Sigma principles.”
Lean Six Sigma Green Belt
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Sinthiya A
Junior Assosiate, Randstad India Private Limited
Trainer Presented Complex Topics Clearly and Accessibly
“The trainer presented the topics very clearly, making even the most complex concepts accessible and understandable.”
Lean Six Sigma Green Belt
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Nicholas Malabar
CMA CGM
Trainer’s Clear and Lively Explanations
“The trainer’s explanations were not only clear but also lively, making the learning process engaging.”
Lean Six Sigma Green Belt