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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pooja Mohta
Student, Goa Institute of Management
Hands-On Approach Improved Problem-Solving Skills
“I came into this course hoping to improve my problem-solving skills, specifically in the areas of problem identification and the eliminating process. The instructor’s teaching style and hands-on approach were fantastic. If there’s ever a possibility of further training in this area, I would definitely be interested in participating.”
Lean Six Sigma Green Belt
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Shivanshu Goel
Founder, Goel Wood Industries
Course Met Expectations with Great Tools and Excellent Faculty
“The expectations from the course are met. Great tools and techniques to apply in the field and benchmark truly did a good job in delivering the content with excellent faculty.”
Lean Six Sigma Green Belt
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Siddharth Bhave
Manager 1, Google
Course Demystified Six Sigma Principles; Loved Hypothesis Testing Section
“The Six Sigma course demystified the core principles and showed me how they can be directly applied to process improvement. Hypothesis testing became a highlight for me, an aspect of the curriculum I truly loved.”
Lean Six Sigma Green Belt
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Roshan Romano Pillay
Quality Engineer, Toyota Kirloskar Motors
Concise material and expert trainer made learning effective
“Coming into this course, my expectation was to grasp Six Sigma tools and techniques and achieve Lean Six Sigma Green Belt certification. The concise material, logical flow, and the trainer’s expert knowledge made this a reality. Open discussions and the doubt clearing sessions added immense value, truly making Benchmark Six Sigma a great place to learn.”
Lean Six Sigma Green Belt
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Sachin
Manager, Trident Group
Structured syllabus enabled effective understanding
“The structured syllabus was key to systematically understanding and applying the course materials effectively.”
Lean Six Sigma Green Belt
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Mousumi Mukherjee
Publication Excellence Coordinator, GSK Consumer Healthcare
Informative and Interactive LSSBB Training with Lively Sessions
“The Lean Six Sigma Black Belt training was very informative and very interactive. It was a very lively session…”
Lean Six Sigma Green Belt
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S.Jawahar
Manager, TT Assembly India Private Limited
Affirming session solidified topic understanding
“The session was very affirming and helped solidify my understanding of the topics.”
Lean Six Sigma Green Belt
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ARATHI AYYANGAR
Manager – Resource Management Group, HCL
VK’s Amazing Teaching Made Difficult Concepts Easy to Understand
“Mr. Vishwadeep Khatri’s method of conducting sessions is amazing. Various concepts that are difficult to understand were easily imparted in the training.”
Lean Six Sigma Black Belt