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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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RAJESH KOTHA
ASST.MANAGER, DHL
Learning DMAIC Provided Structured Project Approach
“Learning about DMAIC provided me with a structured approach to managing projects, which I am eager to apply.”
Lean Six Sigma Green Belt
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Rohit Roy
Student, SIIB
Engaging Delivery; Useful Program for Understanding 7QC Tools
“The delivery and interaction during the sessions were engaging and effective. A very useful program to understand the 7QC tools concept”
Lean Six Sigma Green Belt
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Vihang Dedhia
Student, SIIB
Informative Study Materials Enhanced Learning Experience
“All the study material that was used throughout the course was helpful and informative. good course and better learning experience”
Lean Six Sigma Green Belt
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ANURAG AGRAWAL
Manager, dlight Energy Private Limited
Minitab Training Enhanced Problem-Solving Knowledge and Skills
“Any one can enhance this knowledge and skill about the problem-solving method and use of Minitab.”
Lean Six Sigma Green Belt
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SANGITA DATTA
Sr. Consultant, SKC Consulting Private Limited
Practical Approach Made Concepts Understandable
“The practical approach used in the training was very effective for understanding concepts.”
Lean Six Sigma Green Belt
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Mohammed Basarat Pasha
Subject Matter Expert, DST Worldwide Services
Facilitator’s Examples Enhanced Understanding
“The same facilitator’s ability to give relevant examples ensured that each topic was understood completely, enhancing my learning experience significantly.”
Lean Six Sigma Green Belt
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Raj Kishore Prasad
Regional Service Manager, SSK Retails Pvt. Limited
Best Session with Detailed Analysis Phase; Nice Environment
“The entire session, including the analysis phase with ANOVA and Chi Square test details, was the best for providing classes, and the study environment was very nice.”
Lean Six Sigma Green Belt
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Mahesh P K
DGM-Manufacturing, Dynaflex Private Limited
Informative Material and Humor Enhanced Understanding
“The study material and examples given during training were highly informative, and the instructor’s sense of humor made the learning process enjoyable. My understanding of structured problem-solving using the LSS methodology has greatly improved.”
Lean Six Sigma Green Belt




