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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ashish More
Sr. Executive, BDP UGL Global Logistics India Private Limited
Zero Waste Techniques Taught for Efficiency
“The zero waste techniques taught in the course were practical and can be directly applied to improve organizational efficiency.”
Lean Six Sigma Green Belt
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A.S. Ranjan
Quality Control Analyst, Omega Healthcare
Course Taught Effective Problem Solving Strategies
“The course adeptly taught how to identify and solve problems effectively, offering a comprehensive understanding of situations and robust problem-resolution strategies, all delivered by a knowledgeable trainer with clear examples.”
Lean Six Sigma Green Belt
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Jay Murarilal Saraf
Senior Associate Manager, Best Alternative Outsourcing Services LLP
Renowned for Active and Engaging Training
“Benchmark Six Sigma’s training is renowned for its active, engaging approach, where lean concepts and statistical-based performance monitoring are taught with exceptional clarity and logical reasoning.”
Lean Six Sigma Green Belt
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Kavitha S
Assistant Manager – Operational Excellence, Omega Healthcare
Interactive, Supportive Training Covered Comprehensive Topics
“The training was interactive, supportive, and excellent overall. The comprehensive range of topics covered was impressive.”
Lean Six Sigma Black Belt
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Mathews Pio. F
Manager, OPT IT Technologies
Interactive Course Advanced Problem-Solving Capabilities
“I wanted to uncover the root causes of business problems and find solutions, and the course’s interactive and enjoyable nature made it an outstanding learning experience. Its well-structured content has undoubtedly advanced my problem-solving capabilities.”
Lean Six Sigma Green Belt
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SATYAJIT DAS
SENIOR MANAGER, BHEL
Structured Course Made Complex Topics Clear
“The knowledge build-up during the course was structured effectively, making complex topics manageable and clear.”
Lean Six Sigma Green Belt
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Abhishek Tulsyan
Assistant General Manager, Orange Renewable Power (P) Limited.
Interactive Session Improved Six Sigma Understanding
“The session was interactive and helped me to understand six sigma better.”
Lean Six Sigma Green Belt
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Anmol Awasthi
Student, BITS Pilani
Clear Basics Established Strong Foundation
“The basics of Six Sigma were laid out clearly, establishing a strong foundation for further learning.”
Lean Six Sigma Green Belt




