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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Rinki Maharana
Analyst, Broadridge Financial Solutions
Experienced Trainers with Practical Knowledge
“The trainers were not only experienced but also brought a depth of practical knowledge that made the sessions engaging and informative.”
Lean Six Sigma Green Belt
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V. SUNDAR SEKAR
Assistant Manager, Poclain hydraulics
Clear and Comprehensive Analysis Methodology
“The analysis methodology presented in the course was clear and comprehensive, enhancing my understanding significantly.”
Lean Six Sigma Green Belt
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Siddharth Madhav Medipally
Senior Engineer, Premier Explosives Limited
Fundamentals Covered in Detail; Solid Foundation
“The fundamentals were covered in such detail that it laid a solid foundation for understanding systematic process improvement, establishing Lean Six Sigma as the first step in mastering these essential skills.”
Lean Six Sigma Green Belt
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Anil Kumar
Senior Team Lead, Prometric Testing Private Limited
Detailed Explanation Showed Value of Training
“The detailed explanation of key factors that make for a successful training session was particularly enlightening, showing how Lean Six Sigma can lead to tangible business improvements.”
Lean Six Sigma Green Belt
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Vijay Kumar Tomar
Senior Fleet Supply Chain Officer, Qatar Airways
In-Depth Exploration of Financial Services Processes
“The training provided an in-depth exploration of financial services processes, focusing on techniques and systems integration, all of which was well-received and thoroughly explained.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Anthony Nelson
Senior Revenue Cycle Audit Specialist, Cerner Corporation
Great Session with Amazing and Knowledgeable Trainer
“Great session. I liked the content, the trainer was really amazing and knowledgeable.”
Lean Six Sigma Green Belt
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SUNIL MISTRY
Service Delivery Manager, QX Global Group
Benchmark’s Course Provided Practical Methodology
“Benchmark’s course provided a methodology towards process excellence, emphasizing the practical implications of statistical calculations and contributing significantly to my practical understanding.”
Lean Six Sigma Green Belt
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Praveen Nayak
Project Manager – Data & Content, Cheers Interactive India Private Limited
Well-Conducted Session with Helpful Examples
“Well conducted session with much defined steps on the flow of training. The examples provided were also very helpful.”
Lean Six Sigma Green Belt