Boosting Lead Engagement with AI Chatbots

This project deployed an AI-powered chatbot for lead engagement and lead generation at one of the leading providers of online workshops. The chatbot understood the intents and provided tailored recommendations as per the interest, background and experience of the lead. By providing relevant responses to lead inquiries, the implementation increased the enrollment rates from 9.75% to 15.3%, resulting in an additional annual revenue of INR 26 lacs. The project involved selecting and integrating a chatbot solution, designing conversation flows, and training staff to handle the exceptional queries (if any).