Philips Healthcare Sales Agent

Developed By

This AI solution was developed as a CAISA Capstone Project by the following participants:

• Rahul Suri,
• Shobharani VS,
• Priya Singh,
• Guruvammal Namasivayam,
• Anshuman Mishra, and
• Rajan Arora

Hope is a conversational AI sales advisor that replaces the contact form on the Philips Healthcare India website. She qualifies hospital prospects across six standardised questions, asks two specialty-tuned clarifying questions, applies a 21-rule decision tree to recommend a specific Philips product, verifies the prospect’s phone via SMS OTP (Twilio), and delivers a complete lead to the sales team via HubSpot and Gmail.

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Cardiology with cath lab, 300 beds, Tier 1, private, more than 80 procedures, starting fresh. You’ll see Hope’s carousel recommendation with Azurion Cath Lab. Type “yes” to book a demo and walk through Lead Capture.