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WNS Global Services
Elevating Service Excellence with Scalable Capability
As a global leader in business process management, WNS operates in an environment where precision, agility, and client-centric delivery are essential. Our engagement brought us into teams that demonstrated a clear focus on building structured problem-solving skills, streamlining internal workflows, and strengthening cross-functional alignment. The emphasis on operational clarity reflected their commitment to delivering consistent value at scale.
It was a pleasure to collaborate with professionals who combined service mindset with process discipline. Their intent to embed continuous improvement into everyday operations made the engagement both energizing and future-ready.
Testimonials for Benchmark Six Sigma
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Akta Kapadia Mokashi
29/07/2021
Associate Director, Willis Towers Watson
Well-structured Hosin Kanri course with hands-on case studies
“The Hosin Kanri course is very well structured and clearly reflects the rich experience of the coach ! The number of days , day wise agenda , reference material and thd overall pace is quite good and provides time to think throught the concepts very well. The best part of the training is the case study which provides a good hands on experience of the Hosin Kanri approach. In addition it also brings out ideas on how to practically use the entire methodology “
Hoshin Kanri Practitioner
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Lean Training: Comprehensive, Practical, Value-Driven Guidance
“All the tools and methods are covered in detail, with lots of practical examples. It is a great lean training session, which will definitely help to drive value to add a project.”
Lean Practitioner and Lean Guide
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Useful Training on Lean Concepts Applicable to Manufacturing and Services
“This Training is very useful and I learned various Lean concepts which can be applied practically in the Manufacturing and Service sectors.”
Lean Practitioner and Lean Guide
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Session Refreshed Lean Principles with Practical Implementation and Simulations
“The session helped refresh the lean principles & tools and helped understanding practical implementation in a manufacturing and service industry set-up. Classroom exercises and simulations helped harness theoretical learning and built confidence in putting them to use. Time and efforts well spent. Thank you.”
Lean Practitioner and Lean Guide
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Good VSM Examples; Lean Concepts Clearly Explained
“Learning had good VSM examples for both the Manufacturing and Services. All lean concepts were clearly explained in detail. This will help me to apply them in my projects.”
Lean Practitioner and Lean Guide
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Excellent Content Delivery by the trainer; Great Experience
“The trainer was outstanding in content delivery, clarifying doubts. Overall, my experience with Benchmark was very good.”
Lean Six Sigma Green Belt
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The trainer effectively delivered Green Belt content.
“The trainer did a great job delivering the overall content for Green Belt in a crisp way.”
Lean Six Sigma Green Belt
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Structured Course with Concise Materials
“The entire course was very structured, with materials being concise yet packed with valuable information, ensuring a focused learning experience.”
Lean Six Sigma Black Belt