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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Nilesh Harishchandra Padale
16/06/2019
Team Manager, Capita India Private Limited
Good Content Provided Comprehensive Overview
“The overall content of the training was good. It provided a comprehensive overview of the subject matter.”
Lean Six Sigma Black Belt
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Prinal Pankajakshan
16/06/2019
Process Expert, Maersk
Teaching with Example Data Was Effective
“The teaching with example data was very effective. It helped in understanding the concepts better through practical applications.”
Lean Six Sigma Black Belt
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Ankit Kumar Jain
16/06/2019
Head Domestic Utility, Mahindra Susten
Measure Phase Was Particularly Insightful
“The measure phase of the training was particularly insightful. It provided a thorough understanding of this critical aspect of Six Sigma.”
Lean Six Sigma Black Belt
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Naman Joshi
16/06/2019
Engineer, Mahindra Susten
DOE Section Was Particularly Informative
“The DOE section of the training was particularly informative. The detailed explanations made it easy to grasp.”
Lean Six Sigma Black Belt
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Mujahid Ghalib
16/06/2019
Manager Operations, CyberTech Systems and Software Limited
Helpful Examples and Patient Answers Made Session Engaging
“The examples and the trainer’s ability to answer questions patiently were very helpful. This was an amazing experience with Parag, who clarified every doubt and made the session engaging and fruitful. Thank you, Parag!”
Lean Six Sigma Black Belt
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Bidisha Das
02/06/2019
Quality Manager, HCL
Practical Examples Enhanced Understanding of Concepts
“The content and practical examples helped in better understanding the concepts. These examples made the learning experience more effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Deesha Rane
02/06/2019
Operation Excellence Specialist, Amazon
Informative Examples Enhanced Subject Matter Understanding
“The depth and examples provided were very informative. They enhanced my understanding of the subject matter.”
Lean Six Sigma Black Belt
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Yamini Peta
02/06/2019
Team leader, AGS Health
Excellent Training by Srinivasan Sir.
“The training provided by Srinivasan Sir was excellent. He made us understand the concepts with live examples, and I am grateful for his instruction. The mentor’s training is very good.”
Lean Six Sigma Black Belt