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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Pradeep Kumar
26/08/2018
Sr. Analyst, Webhelp India Private Limited.
Useful training; easy to apply with practical insights
“I found the training very useful because it applies to many areas. Benchmark’s approach makes the material easy to apply in various situations with clear and practical insights.”
Lean Six Sigma Black Belt
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Subhamjit Deb
26/08/2018
Regional Manager, Idemia
Outstanding Training Material and Conduct
“The training material, way of conducting the training, and the trainer were outstanding. Benchmark’s training content and the quality of tools used make it a great experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rahul Chawda
26/08/2018
Service Transformation Manager, British Telecom
Entire Course Useful and Full of Knowledge
“The entire course was very useful and full of knowledge. Benchmark’s training is a tremendous learning experience, delivering valuable insights and knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Satyabrata Goswami
26/08/2018
Sales Manager, Easeroom
Examples Used Helped Clear Concepts; Suggests More Days for Thorough Learning
“The examples used in the training helped clear the concepts for me. Benchmark’s subject coverage is huge; I suggest more days to clear the concepts thoroughly.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rayeesa Mir
26/08/2018
Senior Project Manager, Honeywell
Well-Structured Training with Good Participation
“The training was well structured and well delivered. Benchmark provides very good training content, and the trainer’s participation with each team member is very good.”
Lean Six Sigma Black Belt
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Manish Prasher
26/08/2018
Transformation Lead, British Telecom
Statistical Focus with Real Business Examples Helpful
“The course focused a lot on the statistical aspect using real business environment examples, which were very helpful. The engagement techniques and articulation of the course content made it easy to understand.”
Lean Six Sigma Black Belt
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Priyanka
26/08/2018
Assistant Manager, Danone Nutricia
Sharp and Focused Course Made Concepts Easy to Grasp
“The course content was very sharp and focused, making it easy to grasp the essential concepts. If you want to understand lean and statistics in a simple way, Benchmark Six Sigma is the place to go.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Shakti Samanta Mishra
26/08/2018
Assistant Manager, Tata Consultancy Services
Valuable MSA and DOE Sections; Parag Is an Outstanding Trainer
“I appreciated the MSA and Design of Experiments sections of the training. Parag is an outstanding trainer with practical knowledge of services as well as manufacturing.”
Lean Six Sigma Black Belt