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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Mukul Kandpal
01/12/2019
Assistant Manager, Tata Consultancy Services
Clear Concepts and Helpful Sample Papers Facilitated Understanding
“Making the concepts clear and providing sample papers on the website was very helpful. This support made understanding the material much easier.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Chandan Kumar Singh
01/12/2019
Executive Officer to Managing Director, JAMIPOL Limited
Insightful DOE Section; Faculty Clarified Doubts
“The Design of Experiments section was particularly insightful. The nicely designed program and experienced faculty helped clarify all doubts.”
Lean Six Sigma Black Belt
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Sumit Rana
01/12/2019
Assistant manager, Amber Enterprises India Limited
Training Examples Bridged Theory and Application.
“The practical-based examples used in the training were very informative. They helped bridge the gap between theory and application.”
Lean Six Sigma Black Belt
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V. Mahadevan
01/12/2019
Jr. Manager, MSN Laboratories Limited
Engaging Trainer with Good Knowledge Made Sessions Enjoyable
“The trainer had good knowledge and an interesting way of teaching. Their engaging style made the sessions more enjoyable and informative.”
Lean Six Sigma Black Belt
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Paritosh Vyas
10/11/2019
Senior Operations Manager, Grassroot India
Informative MLR and DOE Sections with Practical Examples
“The MLR and DOE sections were very informative. The practical, relevant, and appropriate examples provided enhanced understanding.”
Lean Six Sigma Black Belt
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Lavina Tejas Vadam
10/11/2019
Deputy Manager, HDFC Life
Beneficial Exercise Studies with Great Study Materials
“The exercise studies were very beneficial. The study materials were really great and helpful.”
Lean Six Sigma Black Belt
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Guruprasad R
10/11/2019
Assitant Manager, Dixit Infotech Private Limited
Hypothesis Testing Challenges and DOE Were Engaging
“The hypothesis testing challenges and DOE were particularly engaging. The post-project guidance provided was very helpful.”
Lean Six Sigma Black Belt
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Akshay Garg
10/11/2019
Sr. Manager, Mahindra Susten
DOE Section Was Particularly Insightful
“The DOE section of the training was particularly insightful. It provided a thorough understanding of design of experiments.”
Lean Six Sigma Black Belt