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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Advait Nair
04/08/2019
Six sigma coordinator, DUFIL
Detailed Training with Examples Simplified Concepts
“The training was detailed, with each and every topic explained thoroughly. The use of examples made the concepts easier to understand.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAKAM SAI KAMAL
04/08/2019
Trainee Engineer, DUFIL
Excellent Problem-Solving Approach Makes Benchmark the Best
“The way to approach problems taught in the training was excellent. Benchmark Six Sigma is the best for learning these methodologies.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
NAEEM SAJ
04/08/2019
Six Sigma Coordinator, DUFIL
Real-Time Applications and Positive Attitude Encouraging
“The real-time application aspect of the training was highly beneficial. The positive attitude for addressing any problem was very encouraging.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Shivakumar Ravindran
04/08/2019
Director, Pacific BPO
Learning Across Industries Enriched Experience
“Learning about different industries was very informative. The varied examples and case studies enriched the learning experience.”
Lean Six Sigma Black Belt
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Kirandeep Kaur
04/08/2019
AssistantManager, Uflex Limited
Practical examples from manufacturing and service appreciated
“I appreciated that the training included practical examples from both the manufacturing and service departments. This made the sessions very good and relevant.”
Lean Six Sigma Black Belt
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Adish Jain
04/08/2019
Student, NSDC
Practical Course Applied Theory to Real World
“The practical aspect of the course is very good. It helped in applying theoretical knowledge to real-world scenarios.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ANUJ KUMAR FANDA
04/08/2019
Senior Manager, Sun Pharma
Clear and Concise Instruction Enhanced Learning
“The instruction given was clear and concise. The clarity of the explanations made learning more effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Purvi Gupta
04/08/2019
Analyst, Deloitte
Thorough and Intensive Course Curriculum
“The course curriculum was thorough and intensive. This comprehensive approach ensured a deep understanding of the subject matter.”
Lean Six Sigma Black Belt