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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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ANJALI SAHU
27/09/2019
BUSINESS ADVISORY SPECIALIST, Accenture
Real-time Scenarios Clarified and Related Concepts
The real-time scenarios used to explain examples were very effective. These practical applications made the concepts clearer and more relatable.
Lean Six Sigma Black Belt
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PARAMESWARAN LAKSHMANAN
27/09/2019
QUALITY SUPERVISOR – SPECIALIST, Spin Master India LLP
Benefited from Interaction and Statistical Terminology; PDF Materials Desired
“The increased interaction and understanding of more statistical terminologies were very beneficial. As with Minitab, it would be great to have the learning material in PDF format for future reference.”
Lean Six Sigma Black Belt
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Anshula Agrawal
27/09/2019
Business Excellence Advisory Specialist, Accenture
Course Design: Structured, Flowing, Excellent Understanding Enhancement
The way the course has been designed, including the flow and examples used to explain the concepts, was excellent. The structured approach greatly enhanced my understanding.
Lean Six Sigma Black Belt
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Puneet Sehgal
27/09/2019
Quality Program Manager, Amazon
Engaging and Informative Training by Instructor
“The instructor was fun and knowledgeable, making the training very enjoyable. I really loved the way the training was conducted.”
Lean Six Sigma Black Belt
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Rakshit Arora
26/09/2019
Google
Client-First Approach Emphasized Importance of Defining Success Metrics
“A client-first approach in every problem-solving scenario highlighted how clearly defining success metrics can steer actions in the right direction.”
Lean Six Sigma Green Belt
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Harpreet Kaur
26/09/2019
Google
Impressive Breadth of LSS Coverage in Two-Day Training
“The breadth of coverage for Lean Six Sigma was impressive; it was nicely packed into two days of training.”
Lean Six Sigma Green Belt
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Richa Sharma
26/09/2019
Google
Clear and Concise Explanation of DMAIC Roadmap and LEAN Concepts
“I expected to learn about LEAN concepts and practical application scenarios in day-to-day work; I found the DMAIC roadmap particularly interesting, with each aspect explained clearly and concisely.”
Lean Six Sigma Green Belt
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Ankita Malhotra
25/09/2019
Google
Examples Made Understanding of Prioritization and Efficiency Easier
“Various examples were shared, making it easier to understand prioritization and efficiencies in existing and new processes.”
Lean Six Sigma Green Belt