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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Venkatramana Meindhikaar
26/09/2022
General Manager – Quality, Borosil Renewables
New Concepts Added for Applications Like Screen Scraping
“This module has definitely added a new concept used for the applications like using a browser for screen scraping and using excel for sending mail and could also be used for MIS.”
Strategic RPA Practitioner
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Realistic Examples and Hands-On Exercises Beneficial
“The course was filled with realistic examples that made the concepts easier to understand. The transparent discussions and hands-on exercises were particularly beneficial, allowing us to apply what we learned in real time. The Benchmark Team did an excellent job in making the learning experience engaging and practical. Way to go, team!”
Business Analytics Foundation (SP)
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Case Studies Clarified Tool Applications
“The case study + conceptual coverage approach helped to understand the topic from the right perspective. This also provides clarity on why and which tool to apply in a particular business analytics/decision-making context.”
Business Analytics Foundation (SP)
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Excellent Training Journey; Comprehensive Learning
“The overall journey of the training was excellent, providing a comprehensive and enriching learning experience. The valuable knowledge and skills acquired will undoubtedly serve me well in my professional endeavors.”
Lean Six Sigma Green Belt
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Gulshan Kumar
25/09/2022
Manager, UCO Bank
Course aligns syllabus with industry needs
“The primary objective of this course was to align the syllabi in tune with the recent changes, align with the industry requirements and to enable the candidates to acquire a holistic and deep knowledge about the myriad challenges being faced in the industry. This, in turn, will culminate in creating a rich pool of knowledgeable and competent professionals who are capable of contributing to the sustainable growth of their organizations. “
Lean Six Sigma Black Belt
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Fantastic Training Sessions with Helpful Modules
“The training sessions were fantastic. Mayank answered all queries efficiently, maintaining a cool and composed demeanor despite online issues. The module and sample paper were very easy to understand.”
Lean Six Sigma Green Belt
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Interesting Training; Expert Presentation by Venu
“The training was extremely interesting and useful. Mr. Venu presented the material with expertise, humor, and genuineness, helping me identify clear steps to resolve my workplace issues.”
Lean Six Sigma Green Belt
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Onboarding Process and Content Delivery Need Attention
“At an institutional level, I feel the onboarding process and the identification of learners’ needs should be given more attention. The content delivery and the protocols for ensuring knowledge transfer are crucial for better learning outcomes.”
Lean Six Sigma Green Belt