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Sutherland
Operational Excellence at the Intersection of People and Process
As a global provider of digital transformation and business process services, Sutherland operates in an environment where customer experience, speed, and reliability converge. Our engagement brought us into teams focused on elevating internal operations, developing structured problem-solving skills, and driving consistency across large-scale service functions.
It was energizing to work with professionals who embraced structured thinking as a key enabler of service excellence. Their commitment to scalable improvement made the collaboration both effective and future-focused.
Testimonials for Benchmark Six Sigma
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Rohit kumar Tiwari
22/09/2023
Aliaxis
Green Belt Presentation: Structured and Informative.
“The presentation on Green Belt basics to advanced concepts was well-structured and informative.”
Lean Six Sigma Green Belt
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Dapinder Kaur
20/09/2023
Hero Fincorp
Reduced Waste Using Business Cases
“The course helped in the reduction of non-value-adding processes, particularly by relating our business cases with learned techniques.”
Lean Six Sigma Green Belt
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Asif Ali
20/09/2023
Hero Housing Finance
Process Effectiveness Emphasized via Root Cause Analysis
“The course emphasized making processes more effective, using root cause analysis as a key approach.”
Lean Six Sigma Green Belt
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Sushant Garg
20/09/2023
Hero Housing Finance
Ideas Presented for Process Efficiency
“Ideas for making processes more effective and efficient were well presented through the interactive design of the course.”
Lean Six Sigma Green Belt
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Kanchan Dhankhar
20/09/2023
Hero Fincorp
Learned Waste Elimination Strategies
“I learned strategies to eliminate waste and improve accuracy; overall, the course material was amazing with very engaging sessions.”
Lean Six Sigma Green Belt
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Varsha Panjwani
20/09/2023
Hero Housing Finance
Solid Understanding of Lean Six Sigma Gained
“I gained a solid understanding of Lean Six Sigma methodologies, learning how to undertake projects, identify problems, and apply improvement techniques; the training was very engaging throughout.”
Lean Six Sigma Green Belt
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Bansidhar Sharma
20/09/2023
Hero Housing Finance
Practical Applications for Service Industry Efficiency
“The course offered practical applications tailored for the service industry, helping reduce TAT and costs effectively.”
Lean Six Sigma Green Belt
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Navdeep Arora
20/09/2023
Hero Housing Finance
Importance of Problem Identification Reinforced
“The course reinforced the importance of identifying problems for quality improvement in work settings.”
Lean Six Sigma Green Belt