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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Atikant Jain
Student, IMT Ghaziabad
Exceptional Technique for Basic Six Sigma
“I sought basic knowledge about the processes involved in Six Sigma that can be applied in real-world scenarios. The teaching technique employed by the course coordinator was exceptional. I have no further comments at this time.”
Lean Six Sigma Green Belt
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Pooja Dhankhar
Student, IMT Ghaziabad
Effective Methods, Excellent Training
“The course material and the instructor’s style of teaching were both excellent. The class participation and the games played to encourage engagement were effective and enjoyable. The teaching methods were effective, and the course material was well-structured, providing a solid foundation in Six Sigma principles.”
Lean Six Sigma Green Belt
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Subhranshu Mohan Padhi
Student, IMT Ghaziabad
Simple Explanation Helped Learn Basics Effectively
“The simplicity with which the course material is prepared and was explained by the instructor was very helpful in learning the basics of the statics and its subsequent application.”
Lean Six Sigma Green Belt
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Naveen N Kumar
Asiistant Vice President, ABB India Limited
Interactive Training Engaged and Enhanced Learning Experience
“The interactive approach during the training not only kept me engaged but also enhanced the learning experience.”
Lean Six Sigma Green Belt
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A Shanmugha Sundaram
Client Relationship Manager, India Healthcare Solutions
Course Enabled Positive Organizational Changes
“The course helped me make positive changes in my organization, improve skills, and achieve career success.”
Lean Six Sigma Green Belt
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Amit Kumar
Principal Analyst, AB InBev India
Green and Black Belt Refresher Session Success
“It was a great session, was able to refresh my green belt knowledge and learned black belt with good examples”
Lean Six Sigma Black Belt
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abdul muqeeth
Team Lead, Accenture
Top Six Sigma GB Trainer, Clear Instruction
“Recognized as the best trainer for Six Sigma GB, offering an understandable way of teaching.”
Lean Six Sigma Green Belt
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Anshul Goyal
DGM Finance, Indus Towers
Beneficial Focus on DMAIC for Work Application
“The specific focus on DMAIC in the course was extremely beneficial, providing a structured framework that I can apply directly to my work.”
Lean Six Sigma Green Belt