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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jagabattula Sunil Kumar
Sr. Team Lead, DST IT Services
Course Clarified Six Sigma Application
“The course illuminated a clear path for the application of Six Sigma within my organization, enhancing both project impact and professional development.”
Lean Six Sigma Green Belt
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Nilesh Yadav
Sr.Technical Specialist, DXC Technologies
Detailed Process Explanations Made Learning Excellent
“The detailed process explanations and use of examples throughout the course made it an excellent learning session, helping me understand the applications of the theories taught.”
Lean Six Sigma Green Belt
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Keshav Kumar Mishra
Executive Manufacturing, Stallion Motors Limited
In-Depth Knowledge and Practical Methods for Improvement Gained
“This training offered not only in-depth knowledge of Lean Six Sigma but also practical methods for improvement, a feature highlighted by the instructor’s exceptional ability to clarify DMAIC tools and techniques.”
Lean Six Sigma Green Belt
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Ashish Telang
Associate Process Manager, eClerx
Highly Recommend Benchmark; Hypothesis Testing Clearly Presented
“I highly recommend Benchmark Six Sigma to everyone as it is very relevant to both the service and manufacturing sectors. The Hypothesis Testing was presented clearly, and the course content was impressively structured.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
SHIVASHISH AGNIHOTRI
Associate Process Manager, eClerx
Effective Examples and Interactive Sessions Provided Clear Understanding
“The explanation with good examples was very effective. The interactive sessions provided clear and concise understanding of the topics.”
Lean Six Sigma Black Belt
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Sandeep J. Patil
Engineer, Emerson Network Power India Private Limited
Instructor’s Knowledge and Methodology Provided Practical Exposure
“The instructor’s method of imparting knowledge, combined with the methodology of Benchmark’s sessions, provided industry-scale practical exposure to tools, enhancing my comprehension and practical implementation of the methodology.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Amitabh Kharbanda
Director, Sunlord Apparel Manufacturing Company Limited
Informal Atmosphere Prepared Me for Six Sigma Projects Confidently
“With the course’s informal atmosphere and the trainer’s accommodating style, I feel well-prepared to undertake Six Sigma projects in my organization and confidently address arising queries.”
Lean Six Sigma Green Belt
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Thejas N
Customer Success Manager, Enparadigm
Very Informative Training
“The training was very informative.”
Lean Six Sigma Green Belt