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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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MS SRINIVASA SRIRAJ
PEX Coach, Maersk
Well-Organized Content Conveyed Clearly
“The content was well-organized, and the topics were conveyed clearly. It was easy to share ideas and understand the material at a normal pace.”
Lean Six Sigma Black Belt
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Gurubhagavatula Dharma Teja
Associate Advisor, Amazon
Course’s Data Analytics Focus Enlightening
“The focus on data analytics during the course was particularly enlightening.”
Lean Six Sigma Green Belt
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Krishnamurthy S V
Quality Manager, Mahindra Aerospace
Course and Training Were Excellent
“Course and the training was excellent.”
Lean Six Sigma Green Belt
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Siddesh Gavandalkar
Manager – Quality Assurance, Amazon
Trainer’s Professional Execution and Support Acknowledged
“The Trainer executed the whole program professionally and helped understand the content in detail. Special mention to Santa Singh who was the invisible member in the training – effectively relating the book concepts to real life examples.Thank you Benchmark Six Sigma !”
Lean Six Sigma Black Belt
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V S RAJASEKARAN
Quality Expert, Amazon
Invaluable DMAIC Knowledge Gained in Course
“The in-depth knowledge on DMAIC provided during the course was invaluable.”
Lean Six Sigma Green Belt
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Gurvinder Kaur Nalwa
Branch Manager, MDIndia Healthcare Services TPA Private Limited
Multiple Examples Empowered with New Knowledge
“I appreciate the multitude of examples provided throughout the course, making me feel empowered with the new knowledge in statistics, Green Belt methodologies, and problem-solving techniques.”
Lean Six Sigma Green Belt
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Kamal Jangid
Quality Officer, American Express
Informative and Highly Recommended Green Belt Training
“The Green Belt session was very informative. It was overall a very good training session. It was a great learning experience. Trainer was superb and included examples or scenarios when making us understand the concept of any terms. Highly recommended course.”
Lean Six Sigma Green Belt