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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Aaditya Chawla
Student, IIFT
Highly Interactive and Engaging Course Recommended
“The methodology was very interesting. Working in groups and the frequent quiz questions thrown at us kept us interested the whole time.”
Lean Six Sigma Green Belt
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PRASAD T IYER
Senior Manager
Great Learning; Insightful and Engaging Sessions
“The learning experience was great. The training sessions were insightful and engaging.”
Lean Six Sigma Black Belt
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Keya Bhattacharjee
Student, IIFT
Must for All Professionals; Informative Course
“The real-life examples used throughout the course were incredibly helpful and relevant. The course content was excellent, and the instructor did a fantastic job of making the material interesting and engaging. This 3-day course was definitely worth the investment!”
Lean Six Sigma Green Belt
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Rohinish Chatrath
Student, IILM
Great Experience; Looking Forward to BB
“Great experience, will look forward to doing back belt in due course.”
Lean Six Sigma Green Belt
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Kumar Prakhar
Student, IIM Ranchi
Vishwadeep Explained Complex Jargon Brilliantly
“Vishwadeep sir is simply brilliant at explaining complex jargons of 6 sigma through very simple and intutive real world examples. This program has really worth every penny!!”
Lean Six Sigma Green Belt
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Dhruvdeep Varun
Student, IIM Rohtak
Interactive and Fun Teaching Appreciated
“I sought a conceptual understanding of Six Sigma, including its application in solving problems. The interactive and fun approach to teaching made the learning process enjoyable and effective. I particularly appreciated how the instructor used different examples to explain the concepts, ensuring a comprehensive understanding of Six Sigma.”
Lean Six Sigma Green Belt
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Praneeth Ankam
Student, IIM Rohtak
Comprehensive and Informative Study Material
“The study material provided was comprehensive and informative. Good learning experience.”
Lean Six Sigma Green Belt
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Varun Chandel
Student, IIM Rohtak
Interactive Sessions Enhanced Learning Experience
“The interactive sessions and the use of technology while learning were valuable additions to the course. Initially six sigma course looks like an unbreakable hard rock But Hardrock will get converted into an ice-breaker through innovative facilitation”
Lean Six Sigma Green Belt