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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Devraj RG
02/01/2014
Techincal Support Supervisor, Symantec Corporation
Practical and Relevant Training Examples
The case studies and examples throughout the training were practical, real-life, and highly relevant, making it much easier to understand and apply the concepts effectively.
Lean Six Sigma Green Belt
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Maulik Patel
02/01/2014
Supervisor, Technical Support, Symantec Corporation
Knowledgeable Coach with Valuable Material
The coach demonstrated in-depth knowledge of the program and delivered an excellent presentation. The training material provided was highly useful and enhanced the overall learning experience.
Lean Six Sigma Green Belt
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Bhavna Mohindra
19/12/2013
Branch Manager, Intertek
Methodical Training with Practical Insights
The course was handled excellently, following a very methodical approach with numerous examples to explain each concept. The trainer was outstanding, effectively bringing the concepts to life and making them highly practical.
Lean Six Sigma Green Belt
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C. G. Nanaprakasam
19/12/2013
Technical Manager, Intertek
Well-Designed Material and Expert Tutor
The course featured well-structured material, and the tutor possessed thorough subject knowledge. Using simple, live examples made comprehension easy and the learning process highly comfortable.
Lean Six Sigma Green Belt
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Kamal Kumar Gupta
19/12/2013
DGM, Intertek
Comprehensive and Engaging Training
I appreciated every aspect of Benchmark’s Six Sigma training program — the interactive sessions with the instructor, the effective teaching methods, relevant examples, and the fun moments that connected examples to stories. It was an engaging and holistic learning experience.
Lean Six Sigma Green Belt
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Mamun Zaman
19/12/2013
Senior Manager, Operations, Intertek
In-Depth DMAIC and Practical Techniques
I appreciated how the course was conducted and the techniques taught for identifying the appropriate Six Sigma tools for any operational process. The best part for me was gaining a deep understanding of the DMAIC methodology.
Lean Six Sigma Green Belt
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Mohammad Neyamul Hasan
19/12/2013
Senior Manager, Intertek
Excellent Presentation with Relevant Examples
Mr. Khatri’s presentation was outstanding, and the inclusion of numerous relevant examples made the session engaging and highly effective.
Lean Six Sigma Green Belt
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Monika Kundra
19/12/2013
Senior Manager, Intertek
Engaging and Practical Training Program
The program was conducted in a highly interesting manner, keeping the entire team engaged and participative. We gained valuable insights into the practical application of various concepts.
Lean Six Sigma Green Belt