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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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BHAINDARKAR LAUKIKA LAXMIKANT
30/04/2017
Sr. Quality Manager, Capgemini
Helpful Material with Clear Examples Provided
“The course material, along with examples for each concept, was very helpful. It provided a clear and detailed understanding of each topic covered in the training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAKESH MOURYA
30/04/2017
Deputy Manager, The Times of India
Effective training with engaging practical approach
“The training’s pedagogy, structure, well-trained instructors, and practical mixture for understanding the concepts created a lively learning environment. It was a highly effective and engaging training session.”
Lean Six Sigma Black Belt
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Rakesh Anand Sharma
30/04/2017
Assistant Manager, Hexaware
Approachable Trainers Explained Topics Simply
“The trainers were approachable and explained complex topics in a simple manner. The examples provided were industry-specific and helped in applying the learnings to other industries.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ANUJ KUMAR SINGH
05/03/2017
ASST. MANAGER, Bank of America
Engaging Interactive Sessions with Practical Applications
“The interactive sessions throughout the program were very beneficial. They kept the participants engaged and allowed for practical application of the concepts.”
Lean Six Sigma Black Belt
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Kamal Kumar Jindal
05/03/2017
Senior Associate, Delhivery
Comprehensive Course with Knowledgeable Trainer
“The course content was comprehensive, and the trainer was very knowledgeable about all concepts of Six Sigma. The training venue and batch size were also well-suited for effective learning.”
Lean Six Sigma Black Belt
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Paras Sachdeva
05/03/2017
Senior Project Lead, Ericsson
Trainer’s Expertise Made It One of the Best Training Experiences
“The trainer’s expertise was evident throughout the course. It was one of the best training experiences I have had.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sumeet
05/03/2017
Assistant Manager, Luminous Power Technologies Pvt. Limited
Examples Simplified Complex Concepts Effectively
“The examples provided to understand various situations were the best part of the training. They made complex concepts easier to grasp.”
Lean Six Sigma Black Belt
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Jatin Raliya
05/03/2017
Manager, Bank of America
Excellent Materials and Engaging Sessions
“The learning material and trainer were excellent. The interactive nature of the sessions made the training very engaging.”
Lean Six Sigma Black Belt