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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pankaj Fegade
Manager – Operations, Neural IT Private Limited
Best Training for Practical Statistical Tool Implementation
“One of the best training sessions to gain knowledge and practically understanding of implementation of all statistical tools. It’s awesome experience .”
Lean Six Sigma Green Belt
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Vaisakh P R
Associate, NGA Human Resource
Training Covered Topics Comprehensively and Efficiently
“I appreciated how the training covered all the topics comprehensively in a short amount of time.”
Lean Six Sigma Green Belt
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Christopher Sequeira
Senior Manager, Atos India
Effective Insights from Statistical Tools Usage
“The practical usage of statistical tools on real-time examples was very informative. It provided better insights into how these tools work in practice.”
Lean Six Sigma Black Belt
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Gunjan Arora
Student, NITIE Mumbai
Course Exceeded Expectations; Faculty Knowledgeable
“The Course exceeded all expectations. The faculty was immensely knowledgeable and could relate the course to practical applications through their vast experience which made it all the more interesting”
Lean Six Sigma Green Belt
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Pooja Nanda
Scientist, Avantor Inc.
Interactive Sessions Enhanced Engagement and Learning Experience.
“The interactive sessions greatly enhanced the learning experience, making it easy to engage and absorb the material.”
Lean Six Sigma Green Belt
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Ankita Sood Sharma
Quality Officer, NMC Healthcare LLC
Practical Knowledge Enhanced Understanding Significantly
“The practical knowledge and case studies from various service industries enhanced my understanding significantly.”
Lean Six Sigma Green Belt
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SWARNA RAY
MANAGER OPERATIONS ( TRAVEL AND HEALTH ), Axa Business Services Private Limited
Interactive Session: Engaging and Addressing Queries Effectively
“The session was interactive, addressing areas of query effectively, and was engaging throughout.”
Lean Six Sigma Green Belt
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Saurabh S Deshpande
Student, NMIMS Mumbai
Benchmark Facilitates Excellence and Innovation Systematically
“Benchmark’s Six Sigma acts as a systematic facilitator to make us fore-runners with excellence & innovation.”
Lean Six Sigma Green Belt