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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kartik Krishnamoorthy
05/10/2010
Management Trainee, Essar
Comprehensive and Practical Six Sigma Training
The course provided a thorough understanding of Six Sigma intricacies, processes, and the statistics involved in reaching conclusions. The practical experience, along with hands-on Minitab learning, was an excellent complement to the classroom training.
Lean Six Sigma Green Belt
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Sudhir Khopkar
09/04/0203
Quality Analyst contact centre operation, WhiteHat Jr
Interesting course with helpful, knowledgeable trainer
“the course was very interesting and the trainer was very helpful with deep knowledge about the course “
Lean Six Sigma Green Belt
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Useful Training; Trainer’s Assistance Aided Understanding
“The training proved to be useful and satisfactory overall. The trainer’s assistance greatly aided in understanding the material.”
Lean Six Sigma Green Belt
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Training exceeded expectations; provided valuable skills.
“The training program was excellent, exceeding my expectations. It provided valuable insights and equipped me with new skills that I can apply in my work.”
Lean Six Sigma Green Belt
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Effective and Engaging Sessions Led
“Hi, I must say that all the sessions were really effective and engaging. The trainer was fantastic with the explanation on each topic covered and also helped us to understand the concept with relevant examples. Thank you! Cheers!! “
Lean Six Sigma Green Belt
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Suraj Dhongade
09/04/0203
SDS EXR Specialist, Amazon
Exceptional Trainer with Extensive Expertise
“Venugopal Raman is an amazing trainer, with lots of knowledge and expertise. “
Lean Six Sigma Green Belt
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Awesome Session; Gained Much Knowledge
“It was an awesome session, comprehensible and great in every aspect. I thoroughly enjoyed and gained a lot from it.”
Lean Six Sigma Green Belt
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Perfectly Designed Material and Live Sessions Facilitated Understanding
“Throughout the training, I analyzed that the material provided along with the live training sessions were perfectly designed to understand. “
Lean Six Sigma Green Belt