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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Vimal Sharma
21/01/2018
Sr. Manager, Jumio India Private Limited
Logical Problem-Solving Approach Was Effective
“The linear, logical approach towards problem-solving and solution identification was very effective. The workshop enables creative and out-of-the-box thinking and helps create a scientific approach to addressing issues in different departments.”
Lean Six Sigma Green Belt
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Shubhrangshu Bhattacharjee
21/01/2018
Assitant Manager, Optum Global Solutions
Insightful Statistical Analysis; Thorough Understanding Gained
“The statistical prospect of analyzing data was very insightful. Benchmark Six Sigma provides a thorough understanding of data analysis.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Mohammad Rahber
21/01/2018
Assistant Manager, Intex Technologies(I) Limited.
Training Increased Operational Handling Capability
“The training increased my capability to handle operations. Benchmark Six Sigma changes your philosophy of efficiency.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Mukund Kumar
21/01/2018
QHSE Manager, Ecolog International
Glad to Choose Benchmark; Best in Quality Training
“I chose Benchmark Six Sigma after reviewing many options and I’m glad I did. The method of explaining in the classroom is among the best. Truly, Benchmark Six Sigma stands out as a leader in quality training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Pankaj Aggarwal
21/01/2018
Assistant Manager, Ecolog International
Better Understanding to Apply Green Belt Projects
“The training provided a better understanding to apply GB projects. Benchmark Six Sigma offers excellent support for implementing Green Belt projects.”
Lean Six Sigma Green Belt
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Abhimanyu Kumar Singh
17/12/2017
Manager Quality, Bank of America
Excellent Course: Comprehensive and Well-Organized Training
“The course content and delivery were excellent. The training was comprehensive and well-organized, providing a thorough understanding of the material.”
Lean Six Sigma Black Belt
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Rizwan Ul Hoda
17/12/2017
Senior Manager, CPA Global
Excellent, Well-Structured, and Thorough Course Material
“The course material provided was excellent. It was well-structured and thorough, ensuring all topics were covered in detail.”
Lean Six Sigma Black Belt
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Sahil Malik
17/12/2017
Operational Manager, CPA Global
Knowledgeable and Effective Trainer Enhanced Learning
“The trainer was very knowledgeable and effective. Their expertise and teaching style greatly enhanced the learning experience.”
Lean Six Sigma Black Belt