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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Johnam M Mgheny
27/07/2015
Bata
Broad Applicability of Learning
The course covered concepts that can be applied across a wide range of real-world situations, making the learning highly versatile and impactful.
Lean Six Sigma Green Belt
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Mjuguna Vincent G
27/07/2015
Costing & Efficiency Officer, Bata
Expert Instruction and Practical Projects
The instructor demonstrated a strong command of the concepts, explaining them with simple, relatable examples. The project goals were both challenging and practical, providing a great balance between theory and real-world application.
Lean Six Sigma Green Belt
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Ruth Klagombe
27/07/2015
Bata
Insightful Models for Process Improvement
The different models introduced during the course helped us clearly identify and understand key improvement areas within our processes, enabling a more structured and effective approach to problem-solving.
Lean Six Sigma Green Belt
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Benson Namwiba
27/07/2015
Chief Chemist, Bata
Identifying Critical Defective Areas in Operations
The most satisfying aspect of the program was learning the methods and techniques to identify critical defective areas within operations. This structured approach provided valuable insights into targeting and resolving key process inefficiencies effectively.
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Renu Sapra
30/06/2015
Team Lead, Orange Business Services
Engaging Interactions and Practical Examples
I appreciated the interactive nature of the training and the live, real-world examples shared by the instructor, which made the learning engaging and easy to relate to practical scenarios.
Lean Six Sigma Green Belt
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Ganesh Dinanath Ambekar
30/06/2015
Manager, Orange Business Services
Valuable Career-Boosting Training
Attending this training was a wonderful experience. It has provided valuable knowledge and skills that will significantly support my career growth and future endeavors.
Lean Six Sigma Green Belt
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Kunal Bhandari
30/06/2015
Business Analyst, Orange Business Services
Strong Focus on Key Phases
I appreciated the training’s emphasis on the Analyze and Control phases, which provided deep insights and practical understanding of these critical steps in the Six Sigma process.
Lean Six Sigma Green Belt
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Magesh S
28/02/2014
Project Manager, Hewlett Packard
Exceptional Green Belt Training
Benchmark Six Sigma is truly the place to enroll for Green Belt training. The training methodology is outstanding, and the trainer’s depth of knowledge makes the learning experience both impactful and enjoyable.
Lean Six Sigma Green Belt