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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Benson Namwiba
27/07/2015
Chief Chemist, Bata
Identifying Critical Defective Areas in Operations
The most satisfying aspect of the program was learning the methods and techniques to identify critical defective areas within operations. This structured approach provided valuable insights into targeting and resolving key process inefficiencies effectively.
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Renu Sapra
30/06/2015
Team Lead, Orange Business Services
Engaging Interactions and Practical Examples
I appreciated the interactive nature of the training and the live, real-world examples shared by the instructor, which made the learning engaging and easy to relate to practical scenarios.
Lean Six Sigma Green Belt
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Ganesh Dinanath Ambekar
30/06/2015
Manager, Orange Business Services
Valuable Career-Boosting Training
Attending this training was a wonderful experience. It has provided valuable knowledge and skills that will significantly support my career growth and future endeavors.
Lean Six Sigma Green Belt
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Kunal Bhandari
30/06/2015
Business Analyst, Orange Business Services
Strong Focus on Key Phases
I appreciated the training’s emphasis on the Analyze and Control phases, which provided deep insights and practical understanding of these critical steps in the Six Sigma process.
Lean Six Sigma Green Belt
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Anmol Bir Kalra
28/02/2014
Infrastructure Management Consultant, Hewlett Packard
Highly Valuable Learning
The sessions were highly engaging and packed with valuable insights. I gained practical knowledge and skills that can be directly applied to real-world scenarios, making it an enriching learning experience.
Lean Six Sigma Green Belt
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Chittaranjan Das
28/02/2014
Sr. Quality Analysist, Hewlett Packard
Boosted Potential and Professional Growth
Benchmark provided us with the extra potential to grow faster and confidently demonstrate our capabilities. It truly helped us bring out the best in ourselves.
Lean Six Sigma Green Belt
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Melanie Moses
28/02/2014
Manager – Operations, Hewlett Packard
Excellent Training Methodology and Practical Learning
I liked the training material and the instructor’s teaching methodology. Benchmark Six Sigma did an excellent job ensuring that all participants learned Six Sigma concepts and techniques in a clear and practical manner.
Lean Six Sigma Green Belt
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Manisha Choudhary
28/02/2014
Principal Infrastructure Engineer – ESM-CSI, Hewlett Packard
Extensive Content and Exceptional Delivery
The course content was extensive and detailed, and the trainer’s command over the material was truly amazing.
Lean Six Sigma Green Belt