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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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RITU PANJWANI
17/12/2017
Senior Process Engineer, Rave Technologies – Northgate Public Services
Training Was Thorough and Detailed; Satisfactory Experience
“Everything in the training was up to mark. The thorough and detailed approach made the learning experience very satisfactory.”
Lean Six Sigma Black Belt
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Saravanan Krishnamoorthy
17/12/2017
Director of Operations, GeBBS Health Care Solutions
Hands-On Experiments Made Tool Understanding Easier
“The practical experiments and more exercises to understand the tools were very helpful. This hands-on approach made the concepts easier to grasp and apply.”
Lean Six Sigma Black Belt
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Anurag Pandey
17/12/2017
VP, Kotak Mahindra
Excellent Trainer and Relevant Examples
“The trainer and the examples used were excellent. Their expertise and the relevant examples provided a clear understanding of the concepts.”
Lean Six Sigma Black Belt
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Vaibhav Chaturvedi
17/12/2017
Assistant General Manager, Aircel
Training Sequence by Rupinder Enhanced Concept Flow.
“The sequence of the training covered from the fourth day onward by Rupinder was very well-structured. This approach helped in maintaining continuity and understanding the flow of the concepts.”
Lean Six Sigma Black Belt
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Venkata Satya Mohan Vamsi Tatapudi
11/12/2017
Senior Manager, Excelra Knowledge Solutions
Real-Time Industry Examples Facilitated Better Understanding
“Understanding examples conceptually using real-time industry examples was very helpful. This approach provided practical insights and facilitated better understanding.”
Lean Six Sigma Black Belt
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Munish Arora
11/12/2017
Manager, Virtusa Consulting
Exceptional trainer enhanced learning experience
“The trainer was exceptional. Their expertise and teaching style greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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VVS Shiva Prasad
11/12/2017
Chief Operating Office, QPS Bioserve India Private Limited
Course Content Was Very Good and Thorough
“The content of the course was very good. This thorough and well-structured content provided a solid foundation for understanding Six Sigma principles.”
Lean Six Sigma Black Belt
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Karthik Kannan
11/12/2017
Assista, Dupont
Instructor Helped Understand Topics Quickly with Examples
“The instructor helped us understand the subject topic with examples at a faster pace. This approach facilitated a quicker grasp of the concepts.”
Lean Six Sigma Black Belt