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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jatin Raliya
05/03/2017
Manager, Bank of America
Excellent Materials and Engaging Sessions
“The learning material and trainer were excellent. The interactive nature of the sessions made the training very engaging.”
Lean Six Sigma Black Belt
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VISVANATHAN T
05/03/2017
General Manager, Trident Group
Comprehensive material enhanced subject understanding
“The course material provided was comprehensive and highly informative. It significantly enhanced my understanding of the subject matter.”
Lean Six Sigma Black Belt
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Abhinav Bhatia
05/03/2017
Team Leader, Bank of America
Excellent Presentation with Clear Visual Aids
“The presentation was excellent, making the material easy to follow and understand. The visual aids and clear explanations greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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Debjyoti Roy
05/03/2017
AM operations, MIESP
Very Good Learning Experience; Well-Structured Sessions
“The overall learning experience was very good. The training sessions were well-structured and delivered effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
ANUJ KUMAR SINGH
05/03/2017
ASST. MANAGER, Bank of America
Engaging Interactive Sessions with Practical Applications
“The interactive sessions throughout the program were very beneficial. They kept the participants engaged and allowed for practical application of the concepts.”
Lean Six Sigma Black Belt
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Kamal Kumar Jindal
05/03/2017
Senior Associate, Delhivery
Comprehensive Course with Knowledgeable Trainer
“The course content was comprehensive, and the trainer was very knowledgeable about all concepts of Six Sigma. The training venue and batch size were also well-suited for effective learning.”
Lean Six Sigma Black Belt
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Paras Sachdeva
05/03/2017
Senior Project Lead, Ericsson
Trainer’s Expertise Made It One of the Best Training Experiences
“The trainer’s expertise was evident throughout the course. It was one of the best training experiences I have had.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sanoj Kunnamthody Gangadharan
19/02/2017
Manager – Process Re-engineering & Improvement, HSBC
Informative Training with Excellent Trainer
“The training was very informative, and the trainer was excellent. The course materials and booklets provided all the necessary data, giving us a clear picture of the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt