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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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VIRENDER SHARMA
17/12/2017
SR MANAGER, Aircel
Hands-on Training Was Most Beneficial Aspect
“The practical material used was the best part of the training. This hands-on experience made the learning process more engaging and practical.”
Lean Six Sigma Black Belt
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Inderjot Ahuja
17/12/2017
Delivery Analyst, Alight Solutions
Excellent Content and Classroom Training Experience
“The content of the training was very good. It was a great classroom training experience.”
Lean Six Sigma Black Belt
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Venkata Satya Mohan Vamsi Tatapudi
11/12/2017
Senior Manager, Excelra Knowledge Solutions
Real-Time Industry Examples Facilitated Better Understanding
“Understanding examples conceptually using real-time industry examples was very helpful. This approach provided practical insights and facilitated better understanding.”
Lean Six Sigma Black Belt
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Munish Arora
11/12/2017
Manager, Virtusa Consulting
Exceptional trainer enhanced learning experience
“The trainer was exceptional. Their expertise and teaching style greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
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VVS Shiva Prasad
11/12/2017
Chief Operating Office, QPS Bioserve India Private Limited
Course Content Was Very Good and Thorough
“The content of the course was very good. This thorough and well-structured content provided a solid foundation for understanding Six Sigma principles.”
Lean Six Sigma Black Belt
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Karthik Kannan
11/12/2017
Assista, Dupont
Instructor Helped Understand Topics Quickly with Examples
“The instructor helped us understand the subject topic with examples at a faster pace. This approach facilitated a quicker grasp of the concepts.”
Lean Six Sigma Black Belt
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Hardik Astik
11/12/2017
Zonal Business Manager, Tata Teleservices Limited
Concepts and examples enhanced understanding
“The conceptual understanding and live examples from the industry were very helpful. The excellent way of teaching and good material provided with examples made the training highly effective.”
Lean Six Sigma Black Belt
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ARJUN VASUDEVAN
11/12/2017
STUDENT, ICFAI Business School
Great Training Provided Good Learning
“Everything about the training was great. It provided a good learning experience overall.”
Lean Six Sigma Black Belt