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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Ayush Gangrade
23/05/2019
Senior Marketing Analyst, Gain Credit
Documentation and DMAIC/DMADV Tools Helpful
“Course documentation and activities provided great learnings; tools for DMAIC and DMADV are quite helpful.”
Quality Certified Professional
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Sri Varsha Prattipati
23/05/2019
Senior Analyst, Gain Credit
Valuable Scoring Methodology Learned
“The scoring methodology presented during training was valuable.”
Quality Certified Professional
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Addlin Sofia
23/05/2019
Lead, HR Systems, Gain Credit
Easy-to-Understand DMAIC Techniques
“The DMAIC techniques were easy to understand, with clearly outlined content covering essential methodologies to improve processes.”
Quality Certified Professional
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Surabhi
23/05/2019
Analytics Scientist, Gain Credit
Interactive Course with Quality Material
“The material was easily understandable and of good quality; the course was interactive and detailed, using examples effectively.”
Quality Certified Professional
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Saranya Soundararajan
23/05/2019
Manager- Accounting & Finance, Gain Credit
Activities, Tools, and Well-Structured Material Aid Understanding
“The course included activities, statistical tools, and well-defined steps, supported by well-structured course material for clear understanding.”
Quality Certified Professional
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Arunmozhi Nivedhitha C
23/05/2019
Senior Test Engineer, Gain Credit
Clear Explanations on High-Level Topics Provided
“Clear explanations on high-level topics were provided; the content was effective and useful.”
Quality Certified Professional
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Ravindran G
23/05/2019
Senior Test Engineer I, Gain Credit
Clear Session Provided Useful Process Guidelines
“I learned about the guidelines that need to be followed for any process; the session was clear, and the material provided was useful.”
Quality Certified Professional
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Aswin kumar
23/05/2019
Gain Credit
Presentation Made Knowledge Easy to Grasp
“The presentation conveyed information well; it was easy for everyone to grasp the knowledge shared.”
Quality Certified Professional