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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Chiranjib Dey
18/03/2018
Deputy Manager, Schenker India Private Limited
Impressed by Effective Teaching and Large Candidate Base
“It’s impressive that Benchmark Six Sigma has trained such a large number of candidates! The teaching method must indeed be effective to have made such a difference. If you have any further feedback or suggestions, feel free to share!”
Lean Six Sigma Green Belt
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KRISHNA PRASAD VSR
11/03/2018
SPECIAL TASK FORCE OPERATIONS, COACH
Six Sigma Tools Valuable for Process Improvement
“The Six Sigma tools are indeed powerful assets for process improvement. It’s excellent that you found them valuable in your experience with Benchmark Six Sigma!”
Lean Six Sigma Green Belt
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Vaishnavi Vijayan
11/03/2018
Team Lead, Hapag Lloyd
Appreciated Faculty; Exceptionally Effective Sessions
“I greatly appreciated the faculty. The Benchmark Six Sigma training was excellent, highly descriptive, and informative. Sir’s sessions, in particular, were exceptionally effective.”
Lean Six Sigma Green Belt
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Ishita Datta
11/03/2018
Manager, Bankbazaar
Invaluable Detailed Course Material Provided
“The detailed course material provided by Benchmark Six Sigma is undoubtedly invaluable for understanding and mastering the concepts. It’s great to hear that you found it beneficial!”
Lean Six Sigma Green Belt
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sathish kumar
11/03/2018
manager finance, Sun TV Network Limited
Loved Time Management and Clarity in Program Delivery
“I loved the time management and conceptual clarity with which the program was delivered. “
Lean Six Sigma Green Belt
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Cornelius Ambrose
11/03/2018
Sr. Project Coordinator, RR Donnelley
Clear Explanations Enhanced Effective Learning
“Clear explanations are key to effective learning. I’m glad you found that aspect valuable!”
Lean Six Sigma Green Belt
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VINODH KUMAR CK
11/03/2018
Manager – Procurement, Sun TV Network Limited
High-Quality Materials and Examples Enhanced Understanding
“The high-quality materials and insightful examples provided by the instructor significantly enhanced my understanding of the concepts. This training program is exceptional for anyone eager to delve into Six Sigma, offering a rich and engaging learning experience that stands out.”
Lean Six Sigma Green Belt
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William Satish
11/03/2018
Team Lead, Credit Logistics India Private Limited
Trainer’s Repetition Helped Reinforce Learning
“Repetition can be very helpful in reinforcing learning! It’s great that you found the trainer’s ability to repeat information valuable in your experience with Benchmark Six Sigma. If you have any further feedback or suggestions, feel free to share!”
Lean Six Sigma Green Belt