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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Avik Chatterjee
25/03/2018
Manager, Oxigen Services Private Limited
Trainer’s Professional Approach Enhanced Learning Process
“I was particularly impressed by the trainer’s professional approach. The Benchmark Six Sigma website delivered an extremely satisfying training experience, with effective delivery techniques that enhanced the overall learning process.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Nimish Singh
25/03/2018
Senior Technical Recruiter, The Judge Group
Concise, to-the-point training appreciated
“I appreciated the brevity of the training. It was concise and to the point.”
Lean Six Sigma Green Belt
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MANMOHAN SINGH RAWAT
25/03/2018
Manager, CyberTribe
Training Was Easy to Understand with Clear Concepts
“The training was easy to understand. I appreciated the clarity and simplicity with which the concepts were delivered.”
Lean Six Sigma Green Belt
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Himanshu Sharma
25/03/2018
Senior Manager, Home Credit
Awesome Presentation Skills; Practical Approach
“The trainer’s presentation skills were awesome. The practical approach ensured I stayed focused and engaged throughout the training.”
Lean Six Sigma Green Belt
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Iyyanar Periyasmay
25/03/2018
Sr.Manager, Home Credit
Engaging Practical Approach Kept Focused
“I liked the method of training. The practical approach of the course made it very engaging, and I couldn’t take my focus away from the training even for a second.”
Lean Six Sigma Green Belt
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Jasmeet Kaur
25/03/2018
Production Support Analyst, Sapient
Well-Planned Training with Simple Explanations
“I liked the way the training was conducted, especially how the course was planned and presented. Topics were explained in simple layman language, making them easier to understand. Big thanks to the presenter, VK Sir, for making the GB training easy and fun to learn.”
Lean Six Sigma Green Belt
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Ankit Kohli
25/03/2018
Senior Manager, Nestle
Exceptionally Well-Conducted Training; Best Experience
“The training was conducted exceptionally well, with the trainer explaining each topic in the simplest manner, using examples that made it easy to relate to and understand. My comment for the Benchmark Six Sigma website is that this was one of the best classroom training experiences I’ve had in a long time. The trainer, being highly experienced in this field, could understand and address all our questions effectively, drawing from a wide range of industry exposures. This alignment with our queries and providing the best solutions was incredibly valuable.”
Lean Six Sigma Green Belt