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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Aditya Sankargal
02/05/2018
Booking Analyst, Akamai Technologies
Course Review: Excellent content, trainer, examples.
“The course content, the trainer, and the examples provided were all excellent.”
Lean Six Sigma Green Belt
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B.CHANADRAN
02/05/2018
Team Leader, Medrona Billing Services Private Limited
Learning How to Apply the Tools Was Beneficial
“Learning how to apply the tools was very beneficial. It is good.”
Lean Six Sigma Green Belt
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HARIHARA KRISHNAN
02/05/2018
Supply Chain Manager, NCR Corporation
Excellent Session; Best Lean Six Sigma Training
“It was an excellent session for training, making it easy to understand the concepts. I would rate it as one of the best Lean Six Sigma training for business professionals.”
Lean Six Sigma Green Belt
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C Rajkumar
02/05/2018
Employee, Computer Age Management Services (CAMS)
Valuable Focus on Career Continuous Improvement
“The focus on continuous improvement in my career was very valuable.”
Lean Six Sigma Green Belt
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GANESH KUMAR V
02/05/2018
MANAGER, CMA CGM
DMAIC Tools Explained Simply with Examples
“The different tools and techniques used for DMAIC were explained in a simple way with real-time examples, making the concepts easy to understand.”
Lean Six Sigma Green Belt
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G Ganeshkumar
02/05/2018
Assistant Manager, Computer Age Management Services (CAMS)
Important Training Provided Cross-Process Insights
“The training was very important for all processes. It provided valuable insights that are applicable across various areas.”
Lean Six Sigma Green Belt
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DHIVYARANI D
02/05/2018
ENGINEER, Vestas
Trainer’s explanations connected Six Sigma to real life
“The way the trainer explained helped me self-evaluate and relate the Six Sigma approach to real-time experiences. The training program is very useful, and as the group was heterogeneous, we could relate the training across different fields of industry. The trainer is very organized, and his examples from experience and real time are very helpful, making tough concepts easy to understand.”
Lean Six Sigma Green Belt