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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Subhashini Kumar
13/10/2019
Supervisor, Adroit Global Solution
Techniques Explained with Examples Enhanced Understanding
“All the techniques were explained with multiple examples. This method made it easier to grasp and apply the concepts effectively.”
Lean Six Sigma Black Belt
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R. Narayanasamy
13/10/2019
Assistant General Manager, Carborundum Universal Limited
Trainer’s Expertise and Live Examples Aided Learning
“The trainer’s expertise and knowledge of the subject content helped us learn more about the subject matter. Benchmark makes the subject content easy for learners to understand with more live examples.”
Lean Six Sigma Black Belt
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Mohan S
13/10/2019
Sr. Manager, Ninestars Information Technologies
Real-Time Examples Made Learning Relevant and Practical
“The examples provided were related to real-time scenarios. This approach made the learning process very relevant and practical.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
IMRAN KHAN
13/10/2019
SR MANAGER, NTT Data Global Delivery Services
Informative Content by Knowledgeable Trainer
“The content was very informative. The trainer was well-versed in terminology and had a deep knowledge of the topic.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Karpagambika
13/10/2019
Asst Manager, Accenture
Comprehensive Training and Excellent Services at Benchmark
I liked everything about the training. Benchmark offers excellent services and a comprehensive learning experience.
Lean Six Sigma Black Belt
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Aishwarya Ravi
13/10/2019
Manager-QA, Visionary RCM
Beneficial Minitab practice; quality output learning
“The practice with Minitab was very beneficial. It was good to learn about quality output.”
Lean Six Sigma Black Belt
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Saravanan M N
13/10/2019
Manager, DXC Technologies
Real-Life Examples Were Very Insightful
“The real-life examples used during the training were very insightful. They helped connect theoretical concepts to practical applications.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Excellent Training with Clear Guidance
The training was outstanding. The facilitator did a fantastic job explaining every concept and reinforcing them with relevant, easy-to-understand examples.
LSS Yellow Belt/ Problem Solving