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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Suruchi Mahajan
04/08/2019
Sr. Risk Analyst, Royal Bank of ScotLand
Interactive Training with Real-Life Correlations Cleared Doubts
“The interactive, practical use of Minitab and the variety of questions within each section were very helpful. This course has given me a broader vision for picking projects and identifying areas to apply this knowledge.”
Lean Six Sigma Black Belt
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PULAK KUMAR METIA
04/08/2019
SENIOR MANAGER, Sun Pharma
Liked Theoretical Applications; Concepts Displayed Nicely
“I liked the theoretical applications covered in the training, which will be very helpful for the future. The concepts were displayed very nicely.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Amlan Gourav
31/07/2019
Quality Manager, Amazon
Fun, Knowledgeable Instructor, Enjoyable Training
“The instructor is fun and knowledgeable, making the training very enjoyable. I really loved the way the training was conducted.”
Lean Six Sigma Black Belt
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RISHI KHARE
31/07/2019
Program Manager II, Amazon
Informative DOE section, practical course coverage.
“The DOE section of the training was very informative. This course covered the practical aspects very well.”
Lean Six Sigma Black Belt
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Anandan Mohan
24/07/2019
LEAD SEO, Gain Credit
Interactive Sessions with Real-Time Examples
“The sessions were very interactive and practical, with clear concepts demonstrated through real-time examples.”
Quality Certified Professional
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Vignesh Sridhar
24/07/2019
Senior Software Engineer, Gain Credit
Statistical Approach Enhanced Quality Measurement
“The detail and depth of quality aspects were commendable; the statistical approach made it measurable and useful.”
Quality Certified Professional
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Ashish Arun Telang
24/07/2019
Associate Manager – Quality, Tech Mahindra
Easy to understand; concepts explained
“The training was easy to understand, and the relevant concepts were explained very well. This clarity was very helpful in grasping the material.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Bhavesh Kumar Wakde
24/07/2019
Sr.Manager-Production and Process, Creative Manufacturing Solutions India Private Limited
Broader Perspective on Methodological Business Resolution
“The broader perspective to resolve business issues in a methodological manner was very helpful. This approach ensured a comprehensive understanding of problem-solving techniques.”
Lean Six Sigma Black Belt