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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Rupal Saxena
06/01/2019
Assistant Manager, Metlife
Detailed and Informative Course Study
“The course study was detailed and informative. The interactive sessions were particularly engaging.”
Lean Six Sigma Black Belt
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NAVEEN TIWARI
06/01/2019
MANAGER, Glaxo Smithkline Consumer Health care Limited
Effective Training Methodology Helpful for Critical Projects
“The training methodology was very effective. Benchmark has a well-stabilized methodology for training, making it helpful for dealing with critical projects.”
Lean Six Sigma Black Belt
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A P Felix
06/01/2019
Quality Assurance Manager, Yatra Private Limited
Beneficial Practice with Minitab and Techniques
“The extensive practice of Minitab and cross-references from various industries were very beneficial. The detailed content and numerous examples related to different techniques were very helpful.”
Lean Six Sigma Black Belt
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Mohit Kumar Rahul
06/01/2019
Management Consultant, Renoir Consulting
Comprehensive Training Content Well-Organized
“The content of the training was very comprehensive. It was well-organized and covered all necessary aspects thoroughly.”
Lean Six Sigma Black Belt
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SAURABH
06/01/2019
Senior Manager Service Delivery, DHFL Pramerica Life Insurance Company Limited.
Insightful Examples Provided Practical Data Analysis
“The examples drawn to explain the usage of statistical tools to interpret data were very helpful. They provided practical insights into data analysis.”
Lean Six Sigma Black Belt
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Devesh Tewari
06/01/2019
Program Manager, Hewlett Packard
Effective Interactive Approach with Practical Examples
“The interactive approach and hands-on training were very effective. The practical examples and tools used during the courses were relevant and helped in better understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Santosh Kumar Chaurasiya
06/01/2019
Manager, Aegis
Effective Training: Clear and Practical Examples
“The examples used during the training were very interesting and easy to understand. They helped illustrate the concepts clearly and practically.”
Lean Six Sigma Black Belt
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AJAY SHARMA
06/01/2019
HEAD QUALITY, Lucas-TVS Limited
Practical Examples Made Quality Tools Understandable
“The practical examples for understanding all quality tools were very useful. This hands-on approach made the learning experience very effective.”
Lean Six Sigma Black Belt